Supervisor

• Lead requirements analysis with business stakeholders, product owners, architects, and delivery teams
• Translate requirements into solution scope, technical approach, delivery plans, and implementation priorities
• Own or review effort estimation, resource requirements, execution timelines, risks, dependencies, assumptions, and constraints
• Provide technical leadership in solution design and implementation planning
• Review and approve design artifacts, workflows, integration approaches, technical specifications, and solution documentation
• Lead and guide application development, enhancement, configuration, integration, and maintenance activities
• Review technical deliverables and provide direction to developers and support team members
• Define and oversee testing strategy, test coverage, quality checkpoints, defect management, and production readiness
• Lead architecture, technical design, solution review, and governance activities
• Ensure compliance with architecture standards, security policies, coding standards, data governance, and documentation expectations
• Coordinate release planning, environment readiness, deployment, implementation, rollouts, stakeholder communication, hypercare, and stabilization
• Lead production support coordination, incident triage, escalation, service restoration, root cause analysis, and corrective actions
• Monitor application stability, performance, SLA adherence, operational risks, and recurring issues
• Act as primary contact for stakeholders, customers, vendors, project managers, and support teams
• Lead workshops, solution walkthroughs, demonstrations, implementation discussions, and operational readiness reviews
• Lead, mentor, coach, and support developers, analysts, and support team members
• Allocate work, monitor progress, remove blockers, identify capability gaps, and coordinate vendor resources
• Maintain technical documentation, solution design records, support guides, runbooks, lessons learned, and reusable delivery assets
• Conduct knowledge transfer and promote continuous learning and standardization
• Own transition planning and service readiness for applications moving into production support
• Ensure operational documentation, monitoring requirements, escalation paths, handover materials, SLAs, issue ownership, and acceptance criteria are complete

Applications Delivery Supervisor

• Lead requirements analysis with business stakeholders, product owners, architects, and delivery teams
• Translate business, functional, and non-functional requirements into solution scope, technical approach, delivery plans, and implementation priorities
• Own or review effort estimation, delivery planning, resource requirements, and execution timelines
• Identify delivery risks, dependencies, assumptions, and constraints and drive mitigation plans
• Provide technical leadership in solution design and implementation planning
• Review and approve design artifacts, workflows, integration approaches, technical specifications, and solution documentation
• Lead and guide application development, enhancement, configuration, integration, and maintenance activities
• Review technical deliverables and provide direction to developers and support team members
• Define and oversee testing strategy, test coverage, quality checkpoints, and defect management
• Ensure unit, integration, system, regression, performance, and user acceptance testing are planned and executed
• Govern application architecture, technical design, security, coding standards, and documentation expectations
• Coordinate release planning, environment readiness, deployment preparation, implementation, go-live, and post-deployment stabilization
• Lead production support coordination, incident triage, escalation, service restoration, root-cause analysis, and corrective actions
• Monitor application stability, performance, SLA adherence, operational risks, and recurring issues
• Manage stakeholder communication, workshops, solution walkthroughs, demonstrations, and operational-readiness reviews
• Lead, guide, mentor, allocate work to, and develop developers, analysts, and support team members
• Maintain technical documentation, runbooks, lessons learned, reusable delivery assets, and knowledge-transfer practices
• Own transition planning and service readiness for applications moving into production support