Supervisor

• Manage a small staff of 3-4 virtual tellers
• Create schedules to ensure appropriate staffing levels during peak hours
• Support staff by approving and overseeing transactions as needed
• Monitor CTRs, SARs, and Reg CC Holds for accuracy
• Assist with cash balancing during machine outages
• Ensure adherence to policies and procedures concerning teller functions
• Create and monitor service requests for software or technical issues
• Perform simple maintenance functions when errors occur
• Conduct monthly quality monitoring reviews
• Deliver review results to employees for continued training opportunities
• Perform other duties as assigned

Live Virtual Teller Supervisor

• Assure compliance with Federal, State and Local laws and Kenco safety programs
• Manage Powered Industrial Truck Training and Personal Protective Equipment programs
• Directly supervise up to two Powered Industrial Truck Trainers and temporary staff as needed
• Develop and facilitate safety training programs
• Help develop warehouse and distribution center safety programs
• Conduct safety audits covering fire equipment, dock conditions, housekeeping, rack conditions, material conditions, and electrical conditions
• Partner with Operations to build support for safety initiatives
• Support incident analysis, corrective action development, and root cause determination
• Identify and correct at-risk behaviors immediately when observed
• Maintain required governmental reporting documents
• Support investigations into all accidents
• Review powered industrial equipment conditions and maintenance procedures
• Provide safety information to supervisors
• Assist the Safety Manager and Operations Managers with special projects requiring safety input
• Maintain, update, and add site policies, procedures, standard work instructions, and tools for the quality management system
• Administer the internal audit program, including training auditors, auditing processes and procedures, and measuring results
• Identify training needs and organize training interventions to meet quality standards
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations
• Collect, compile, and analyze statistical quality data to identify improvement areas

Supervisor jobs in Mississippi

Live Virtual Teller Supervisor

Site Safety Supervisor