Supervisor

• Lead and control inbound, outbound and inventory operations
• Manage and oversee day-to-day warehousing operations, including inbound, outbound, inventory and VAS activities
• Ensure HSE compliance and responsibilities
• Create and maintain reports aligned with KPIs and contractual obligations
• Control, action, investigate and complete CAPA documents
• Implement continuous improvement initiatives
• Report daily to management
• Monitor and report staff attendance
• Perform duties in other departments as operationally required
• Oversee special projects
• Oversee inventory-related activities
• Recognise good behaviour through employee of the month awards
• Ensure disciplinary action is taken for poor behaviour
• Ensure 5S compliance and daily SPQRCE adherence
• Manage conflicts
• Conduct hourly floor walks to monitor health and safety and staff compliance
• Drive the team to meet daily targets aligned with contractual obligations
• Conduct staff meetings to review activities, plan work and support continuous improvement
• Meet client-specified KPIs and quality-system requirements
• Keep the manager informed of progress or problems and hold regular warehouse staff meetings
• Assist with physical operations as needed
• Leverage team members’ skills to deliver results
• Maintain team motivation and customer satisfaction

Supervisor, Contract Logistics

• Lead and manage the day-to-day operations of the Ocean Export department
• Ensure export shipments are processed efficiently, accurately, and in accordance with customer requirements, company procedures, and industry regulations
• Provide operational leadership and drive team performance
• Maintain service quality and achieve departmental objectives and customer expectations
• Build and maintain relationships with customers, carriers, overseas offices, transport providers, and internal stakeholders
• Monitor performance and ensure SLA and KPI commitments are met
• Identify opportunities for continuous improvement, operational efficiencies, and business growth
• Run daily exception reports and manage issues with staff
• Manage productivity and internal and external metrics daily, weekly, and monthly
• Evaluate service levels and drive metric performance
• Manage customer relationships and service delivery
• Ensure process compliance, data quality, and operational governance
• Process ocean export shipments end to end
• Support sales in achieving growth targets
• Support operations with queries and manage customer expectations
• Identify and target opportunities for improved efficiencies
• Identify problems in project design and evaluate alternative methods
• Directly supervise staff
• Ensure accurate and timely reporting
• Improve operational processes and efficiency
• Manage new processes or system developments with operations
• Manage staff and career development to support retention and progression

Supervisor jobs in South Africa

Supervisor, Contract Logistics

Supervisor, Ocean Export, Air & Sea