Support Engineer

• Communicate regularly with clients and their teams to understand technology needs and concerns
• Analyze information, identify current and potential problems, and propose solutions
• Monitor computer and network operations
• Perform scheduled backup and recovery functions
• Maintain and complete administration functions for hardware, operating systems, and application systems
• Act as liaison between hotel customers and internal teams
• Implement daily operation, support, integrity, and security of technology and data, including PCI compliance
• Support Active Directory, GPOs, scripts, Office 365 email systems, virtualization, monitoring, and remote management software
• Identify and correct LAN and WAN issues
• Provide exceptional customer service across the hotel portfolio

Explore On-Site Support Technician at NexusTek. Review requirements and application details.

On-Site Support Technician

• Communicate regularly with clients and their teams to understand technology needs and concerns
• Analyze information, identify current and potential problems, and propose solutions
• Monitor computer and network operations
• Perform scheduled backup and recovery functions
• Maintain and administer hardware, operating systems, and application systems
• Act as liaison between hotel customers and NexusTek teams
• Support the daily operation, integrity, and security of client technology and data, including PCI compliance
• Administer Active Directory, including creating and modifying GPOs and scripts
• Support email systems such as Office 365
• Support virtualization, monitoring, and remote management software
• Identify and correct LAN and WAN issues
• Provide exceptional customer service across the hotel portfolio