System Administrator

• Provide application support during working hours and on-call, resolving technical incidents and service requests
• Troubleshoot and resolve global and individual application issues
• Monitor application health, performance, and availability and take proactive action
• Perform technical reviews of applications and proposed changes
• Support system upgrades, patches, enhancements, and maintenance activities
• Perform service restoration within agreed SLAs
• Troubleshoot issues across front-end, application, database, and back-end components
• Support integrations with back-end systems, APIs, databases, and enterprise applications
• Ensure configurations comply with security and operational standards
• Identify security vulnerabilities and implement corrective actions
• Manage and support application deployments
• Coordinate with development, infrastructure, DevOps, database, and other technical teams
• Perform root cause analysis and recommend preventive solutions
• Prepare technical documentation, incident reports, troubleshooting guides, and operational procedures
• Provide technical and analytical reports to stakeholders
• Handle multiple incidents, priorities, and technical activities simultaneously
• Identify operational improvements and proactively resolve potential system issues
• Participate in continuous improvement initiatives
• Provide technical support for customer care systems and related business applications

Explore Senior System Administrator at Advansys. Review requirements and application details.

Senior System Administrator

• Provide application support during working hours and on-call, ensuring timely resolution of technical incidents and service requests
• Troubleshoot and resolve global and individual application issues, minimizing business impact and service downtime
• Monitor application health, performance, and availability and take proactive actions to prevent potential incidents
• Perform technical reviews of applications and proposed changes
• Support system upgrades, patches, enhancements, and maintenance activities
• Perform service restoration activities within agreed SLAs
• Troubleshoot application and integration issues across front-end, application, database, and back-end components
• Support and maintain integration with back-end systems, APIs, databases, and enterprise applications
• Ensure application and system configurations comply with security and operational standards
• Participate in identifying security vulnerabilities and implementing corrective actions
• Manage and support application deployments across relevant environments
• Coordinate with development, infrastructure, DevOps, database, and other technical teams during deployments and production activities
• Perform root cause analysis for recurring and major incidents and recommend preventive solutions
• Prepare and maintain technical documentation, incident reports, troubleshooting guides, and operational procedures
• Provide technical and analytical reports to relevant stakeholders
• Handle multiple incidents, priorities, and technical activities simultaneously while maintaining service quality
• Identify operational improvements and proactively resolve potential system issues
• Participate in continuous improvement initiatives to enhance application stability, performance, and support processes
• Provide technical support for customer care systems and related business applications

Explore Junior System Administrator at Advansys. Review requirements and application details.