Team Lead

• Independently manage end-to-end delivery of data management services for single- and multi-service projects, ensuring quality, timelines, budget, and customer satisfaction
• Provide data management expertise and leadership to Clinical Data Management teams
• Lead project planning, execution, close-out, financial management, communications, and milestone deliverables
• Serve as Data Team Lead, Program Lead, Customer Site Manager, and/or Subject Matter Expert as needed
• Serve as primary customer contact for data management deliverables
• Manage multiple large global studies or programs and support Data Team Leads
• Manage customer negotiations, timelines, finances, processes, resources, issue escalation, and continuous process improvements
• Coordinate with Data Operations teams to ensure milestones and quality deliverables
• Train, develop, and mentor junior team members
• Independently manage data management service delivery and resolve escalated data issues
• Assign resources and create, review, and approve data management plan documents
• Implement quality management plans, identify root causes, and implement remedial actions
• Lead organizational change and service improvement initiatives
• Serve as a subject matter expert in CDM tasks or technology and as customer site lead
• Maintain internal tracking databases and systems
• Manage statements of work and budgets, review financial reports, track change orders, and support pricing discussions
• Serve as Project Manager for single-service data management projects, including financial tracking, revenue recognition, and invoicing
• Support RFP processes, including document review, pricing, and bid defense
• Lead best-practice teams, communicate lessons learned, and present at workshops
• Manage development and implementation of new technology or tools
• Present at professional conferences and/or publish articles
• Review and provide expert input on operating procedures and work instructions
• Perform other duties as directed by the functional manager

Senior Data Team Lead

• Serve as the primary SET representative for the region and partner with the Global SET Lead and Regional Sector Leads / Group Leaders
• Translate global compliance strategy, governance, and priorities into regional execution roadmaps
• Advise regional leadership on prioritization, sequencing, and capacity trade-offs
• Prepare and support regional leadership forums for timely, risk-aligned decisions
• Integrate risk intelligence across markets, functions, and initiatives
• Maintain a continuous view of regional risk posture using monitoring outputs, control performance, external signals, and business context
• Identify systemic risks, cross-market trends, and second-order impacts
• Frame risks in terms of business impact, control effectiveness, and decision implications
• Escalate material and emerging risks through Global SET using decision-ready narratives
• Synthesize regional inputs into concise, decision-ready insights and provide context and “so-what” analysis
• Partner with Global SET and Data & Analytics to represent regional insights accurately in enterprise views
• Provide regional oversight across compliance initiatives and the 10 hallmarks
• Sequence and govern initiatives to support risk-based execution
• Monitor progress, dependencies, and delivery risk; escalate when interventions are needed
• Ensure reporting focuses on impact, outcomes, and risk movement
• Lead regional continuous improvement aligned with global HCC transformation priorities
• Anticipate downstream impacts and support adoption of new ways of working
• Represent the region in Global SET forums and maintain alignment with enterprise standards
• Collaborate with Compliance Performance Centers on expertise, best practices, and complex compliance challenges
• Identify cross-regional themes, tensions, and opportunities for scale

Strategy Enablement Team Lead – LATAM

• Lead and develop the settlement negotiators and support team
• Hire, onboard, train, and manage team performance
• Conduct structured one-on-ones, file reviews, and coaching sessions
• Build individual development plans for team members
• Address performance and conduct issues in partnership with Human Resources
• Own department KPIs, including settlement volume, average settlement value, policy-limits capture rate, net client recovery, stage times, aged-file exposure, demand turnaround, and productivity
• Set performance standards based on jurisdiction, case type, treatment posture, coverage, and liability profile
• Review pipeline and performance data and diagnose operational causes
• Report department performance, forecasts, and risks to firm leadership
• Manage aged and stalled inventory
• Serve as final internal authority on case valuation and settlement strategy within approval limits
• Review and approve demand packages, settlement authority requests, and counteroffers
• Apply and teach valuation methodology across injury types, including soft tissue, injections, surgery, and traumatic brain injury
• Identify bad faith setups, policy-limits opportunities, UM/UIM exposure, and coverage issues
• Personally handle or co-handle high-exposure and sensitive negotiations
• Maintain and improve SOPs, checklists, templates, and case-stage definitions
• Partner with medical management on treatment monitoring, records, billing, reductions, and lien resolution
• Coordinate with intake, case management, and litigation for clean handoffs
• Ensure negotiated resolutions are documented, compliant, client-approved, and disbursed accurately and timely
• Implement and measure technology, reporting, and workflow improvements
• Set standards for client settlement counseling and communication
• Ensure communication in clients' preferred language
• Resolve escalated client concerns and improve processes based on them

Settlement Department Team Lead

• Act as lead data manager for one or more projects or support the lead data manager
• Lead data management activities for individual, limited-volume or limited-complexity studies with senior team support
• Serve as interdepartmental and client liaison for data management study activities
• Apply project protocol components to daily tasks and direct others in their application
• Liaise with Project Leads and clients and communicate data management activities to management
• Develop and maintain data management project documentation files
• Independently review data management deliverables according to documented CDM guidelines
• Develop and deliver study-specific training for data management project staff
• Produce project-specific status reports and monitor study metrics
• Assist with bid preparation and bid defense meetings when required
• Assist with project forecasting, resource planning, out-of-scope activity identification and contract modifications
• Mentor junior staff on study-related tasks
• Assist with administrative and financial management of allocated projects
• Perform assigned data management activities independently and efficiently with attention to quality

Team Lead jobs in Mexico

Senior Data Team Lead

Strategy Enablement Team Lead – LATAM

Settlement Department Team Lead

Clinical Data Team Lead