Telesales

• Actively market the full range of products and solutions to sustainably increase revenue and profitability
• Position innovative digital solutions to support customers’ digital transformation
• Manage and develop an assigned customer base within the small and medium-sized existing customer segment
• Contact prospects and customers by telephone and in writing
• Conduct product demonstrations in the showroom following appropriate training
• Prepare, follow up on, and close quotations and sales opportunities
• Prepare and record order documentation
• Follow up on outstanding customer inquiries, leads, and quotations
• Support quotation preparation and follow-up
• Support new customer acquisition and identify additional revenue potential through cross-selling and upselling
• Coordinate with field sales and other internal specialist departments

Telesales Agent

• Provide functional and operational leadership for an outbound telesales team
• Manage and develop the team based on relevant sales KPIs and targets
• Conduct regular coaching sessions, feedback discussions, and call analyses
• Motivate the team and support the development of sales skills
• Identify opportunities for optimization and implement appropriate measures
• Ensure high quality, productivity, and target achievement in day-to-day operations
• Work closely with Operations and other internal stakeholders

Telesales jobs in Germany

Telesales Agent

Junior Team Leader, Outbound Telesales