Trainer

• Partner with the Director of Clinical Education and Training to develop and implement training programs and content
• Identify future clinical training needs and create ambulatory curriculum with specialty teams and departments
• Communicate with management, trainers, and team members to ensure training needs are met
• Provide training on business tools, systems, and dashboards
• Update MST, lesson plans, tip sheets, and manuals
• Answer Epic charting, functionality, and workflow-related questions
• Manage and resolve IT tickets related to Clinical Training
• Prepare new-hire classrooms, including invitations, training environment logins, and practice patient documents
• Train new-hire Medical Assistant classes and assist Provider Specialty Trainers
• Maintain the SharePoint Epic Training Library and Learning Home Dashboards
• Update after-class assessments and align them with current training materials
• Collaborate with Ambulatory Analysts to optimize Epic and troubleshoot issues
• Provide monthly update and Epic upgrade training to Office Managers, clinic staff, and other stakeholders
• Perform other duties as assigned

Epic Ambulatory Trainer

• Serve as a Clinical Athletic Trainer in primary care sports medicine, orthopedic, musculoskeletal, and/or clinical settings
• Deliver high-quality care to patients of all ages and skill levels
• Assist with administration, supervision, and evaluation of patient care
• Provide injury prevention, immediate emergency care, clinical evaluation, treatment, rehabilitation, and reconditioning
• Perform injury assessments and refer patients for necessary care
• Triage patients, answer questions, and instruct patients in self-care, prevention, and treatment
• Collaborate with physicians and the medical team to determine the need for special tests or services
• Establish and implement individualized plans of care based on evaluation results and health goals
• Communicate plans of care to everyone involved in the patient's care
• Monitor outcomes and adjust treatment plans based on patient response
• Advocate for patients by working with physicians and key professionals
• Address patients' physical and psychosocial comfort needs
• Complete after-visit summaries, home exercise programs, patient/family teaching, community-service referrals, and equipment orders
• Complete required patient-care documentation, including assessments, progress notes, and after-visit summaries
• Perform patient positioning, transferring, and transporting duties
• Provide age-appropriate care based on growth and development principles
• Work a split schedule between Prosperity and Albemarle clinics