Travel Coordinator

• Book and coordinate travel for employees across the business, including flights, hotels, transport, and related arrangements
• Handle last-minute changes and itinerary changes
• Prepare and process invoices for the Management Team accurately and on time
• Work closely with finance to ensure items are coded and processed smoothly
• Keep records organised
• Serve as the point of contact for travel providers and vendors
• Assist with other administrative tasks as needed

Travel and Expense Coordinator

• Assist travelers with hotel, flight, rail, transportation, and other travel-related bookings
• Support customers with itinerary changes, cancellations, rebooking, and travel disruptions
• Coordinate concierge requests including restaurant reservations, tours, transfers, and destination-related services
• Communicate with hotels, airlines, transportation providers, and travel suppliers worldwide
• Provide real-time support to travelers during urgent or unexpected situations
• Assist customers with existing travel reservations and post-booking support
• Deliver customer service through phone, email, chat, and internal case management systems
• Maintain accurate documentation and case notes within internal platforms
• Coordinate with medical, claims, and assistance teams when cases involve emergencies or insurance-related support
• Escalate complex operational or customer issues appropriately
• Manage multiple active cases while maintaining attention to detail and service quality
• Support partner-branded assistance and concierge programs globally

Travel Coordinator jobs in Philippines

Travel and Expense Coordinator

Travel Assistance, Concierge Coordinator