Urgent Care

• Evaluate and provide evidence-based treatment to pediatric patients in an urgent care setting
• Assess and treat acute injuries and illnesses for in-person and telemedicine patients
• Manage febrile infants/children, ear/nose/throat infections, pediatric abdominal pain, anaphylaxis, procedural anxiolysis, respiratory distress, croup, and asthma
• Perform urgent care procedures including abscess drainage, foreign body removal, and laceration repair with sutures, staples, and dermal adhesive
• Obtain and provide preliminary interpretation of radiographs with radiologist over-reads where applicable
• Oversee daily operations and patient flow for in-person and telemedicine visits
• Provide oversight of other providers, staff, and trainees on shift
• Adhere to established policies and procedures and report necessary changes to management
• Collaborate with on-site and telemedicine teams on lab and radiology result review, patient follow-up, and patient calls and questions
• Enforce safety protocols, uphold quality standards, and ensure compliance with legal regulations
• Maintain patient confidentiality in compliance with HIPAA
• Update knowledge and skills through training, continuing education, publications, and professional organizations
• Contribute to service recovery efforts involving staff and patient complaints
• Focus on efficiency metrics, antibiotic stewardship, urgent care flow, and patient experience

Pediatric Urgent Care PA

• Evaluate and provide evidence-based treatment to pediatric patients in an urgent care setting
• Assess and treat acute injuries and illnesses for in-person and telemedicine patients
• Manage febrile infants/children, ENT infections, pediatric abdominal pain, anaphylaxis, procedural anxiolysis, respiratory distress, croup, and asthma
• Perform urgent care procedures including abscess drainage, foreign body removal, and laceration repair with sutures, staples, and dermal adhesive
• Obtain and provide preliminary radiograph interpretations with radiologist over-reads where applicable
• Oversee daily operations and patient flow for in-person and telemedicine visits
• Provide oversight of other providers, staff, and trainees on shift
• Follow established policies and procedures and report necessary changes to management
• Collaborate with on-site and telemedicine teams on lab and radiology result review, patient follow-up, and patient questions
• Enforce safety protocols, quality standards, and legal compliance
• Maintain patient confidentiality in compliance with HIPAA
• Update knowledge and skills through training, continuing education, publications, and professional organizations
• Contribute to service recovery efforts involving staff and patient complaints
• Improve urgent care flow, antibiotic stewardship, efficiency metrics, and patient experience