Vice President

• Lead and drive organizational growth through engagement and strategic account management
• Manage and motivate a team
• Plan and execute scalable strategies for long-term client retention
• Collaborate with support, professional services, and management resources to meet strategic account performance objectives and client expectations
• Lead strategic account planning to develop mutual performance objectives, financial targets, and critical milestones
• Develop client solutions with implementation teams and coordinate company personnel
• Represent the company professionally and build trust with accounts
• Advise clients and contribute to cross-selling future initiatives, products, and processes
• Serve as primary client interface for assigned large accounts
• Build and maintain ongoing business relationships at all management levels
• Supervise staff, delegate tasks, manage workflow, and plan staffing requirements
• Handle salary administration, hiring decisions, performance reviews, feedback, and disciplinary actions
• Coach and mentor staff and provide development opportunities
• Communicate goals and objectives and conduct performance discussions and evaluations

Senior Vice President, Client Relations

• Lead operations for a Region encompassing 150–200 Advance Auto Parts stores
• Partner with Area HR, retail store management recruiting and training, Asset Protection, and other regional leaders to execute company strategies
• Partner with RVP, SVP of Operations, Operations Support, and Store Support teams to improve procedures, share best practices, and develop innovative solutions
• Develop annual plans and maintain a one-year outlook for sales growth, budgets, forecasts, business trends, new store site selection and openings, and bench strength
• Build and maintain high customer-service standards and superior customer experiences
• Coach District Leaders to improve results and customer service
• Build high-performing teams through training, development, outside talent acquisition, and low turnover
• Ensure management teams promote diversity, fairness, respect, performance recognition, candid feedback, and rewards
• Spend 50–60% of time visiting assigned districts and stores to ensure execution, store conditions, and customer-service expectations
• Visit competitors to evaluate applicable best practices
• Support other functions as assigned by Area leaders and upper management

Vice President jobs in South Carolina

Senior Vice President, Client Relations

Vice President, Field Operations