Voice Actor

• Prepare in advance from two receiver scripts provided at least 24 hours before the session.
• Participate in two role-played calls of approximately 5–7 minutes each during a single 20-minute session.
• Deliver clear, expressive, and consistent vocal performances while following tone, pacing, and scenario guidelines.
• State fixed facts exactly as written and accurately capture and read back caller-supplied details.
• Verify caller identity and authority before acting on an account and disclose only permitted information.
• Maintain policy boundaries without inventing authority, workarounds, or exceptions.
• Record both sides of each call as a single mixed audio track using provided capture equipment.
• Name and upload files to the designated folder as specified.
• Within 24 hours, upload both recordings and complete structured evaluations with scores, error tags, severity ratings, and timestamped notes.

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