3SS (3 Screen Solutions)

Customer Success Manager

• Own a portfolio of TV operator and broadcaster accounts end to end as the main point of contact for commercial and contractual matters.
• Build trusted relationships with engineering, product, purchasing and management stakeholders.
• Write and run an account plan per customer aligned with the customer roadmap.
• Meet customers face to face, present slides and demo products and new solutions live.
• Co-own customer product roadmaps and map customer milestones to the 3Ready product roadmap.
• Grow accounts by positioning AI-driven 3Ready Hero products, Control Center and Framework through demos and paid PoCs.
• Prepare quotations, change requests and contract extensions; negotiate renewals with attention to margin.
• Bring customer needs into the product roadmap with Product.
• Work with delivery, engineering and support teams to ensure sold solutions are delivered.
• Own CRM records, forecasts and purchase orders.
• Run quarterly business reviews.
• Use AI tools and agents for account research, account plans and proposals.
• Represent 3SS at customer meetings, steering committees and industry events such as IBC.

Explore Customer Success Manager – TV at 3SS (3 Screen Solutions). Review requirements and application details.

Customer Success Manager – TV

Business Development Rep

• Build and own a qualified pipeline of new TV operators across Europe and selected international markets.
• Open conversations with CXOs, heads of product and executive leaders before an RFP is written.
• Understand operators' problems and position 3Ready Hero, Control Center and Framework around engagement, retention and cost outcomes.
• Own every RFP and RFI end to end with Solutions and product teams, including the commercial part.
• Propose and run paid PoCs and pilots with clear success criteria and a path to contract.
• Negotiate and close deals using the packaging and pricing model.
• Write and run the TV sales strategy and plan, including the yearly events plan.
• Lead the weekly business development rhythm with marketing and run a rolling forecast.
• Hand each signed customer over to customer success with a complete file and stay involved through kick-off.
• Bring market feedback into the product roadmap and positioning.
• Represent 3SS at IBC and other industry events.
• Work directly with management and build TV business development.

Explore Director, Business Development – TV at 3SS (3 Screen Solutions). Review requirements and application details.