A2MAC1 - Decode the future

Manager

• Lead, coach and develop a team of cost engineers, building technical expertise, ownership and a collaborative, high-performing culture.
• Plan team capacity and assign projects based on priorities, required expertise and sustainable workloads.
• Manage a portfolio of costing, benchmarking, value-engineering and consulting projects from scoping through delivery.
• Ensure that project scope, milestones, budget and quality commitments are met, and intervene early when delivery is at risk.
• Review key analyses and deliverables, challenge assumptions and ensure consistent application of A2MAC1 methods, standards and tools.
• Partner with Sales and customer program managers to qualify opportunities, shape executable solutions and support account development.
• Track delivery, utilization, quality and customer feedback; communicate risks and corrective actions transparently to regional leadership.
• Capture client and market needs and contribute to improvements in methods, tools, reusable consulting assets and team capabilities.

Costing Manager

Customer Success Manager

• Seek together with key account managers new sales opportunities with new and existing customers in Japan for market development
• Prepare and present product and service proposals, coordinating with internal resources to achieve sales growth
• Prepare, analyse and evaluate clients’ SOWs from a technical perspective and align with clients
• Conduct customer training, onboarding, and technical communication to increase customer satisfaction
• Build long-term relationships with assigned customers and resolve issues with a customer-centric approach
• Support customers throughout the post-sales cycle
• Analyze customer data, measure customer health, and define corrective action plans
• Manage account escalations and develop action plans to prevent major customer issues
• Drive customer outcomes, product adoption, customer experience, and renewals
• Manage client events including TechDays, workshops, and webinars
• Visit customers and support sales with technical clarification and engagement
• Coordinate between sales, product/program, and operations teams for smooth project and service implementation
• Create technical presentations, platform demonstrations, and user start guides
• Train customers during test access, kickoff, and ongoing support
• Monitor and promote platform usage through credit consumption, exhibitions, demos, presentations, workshops, webinars, and seminars
• Create and update how-to videos, PDFs, and FAQs
• Learn focus product details and roadmaps; collect customer requirements and feedback
• Lead the customer feedback and product improvement cycle
• Promote existing and new products
• Achieve regional sales revenue targets, retain existing clients, increase renewal rates, training sessions, customer usage, new clients, and client business growth

Director

• Set the direction for the EMEA Costing organization and lead, mentor and develop team leaders, customer program managers and cost engineers.
• Define the regional capability strategy, building the leadership, technical and consulting skills required for current delivery and future growth.
• Own EMEA workforce planning, capacity allocation and portfolio priorities, resolving trade-offs and protecting customer and business commitments.
• Govern opportunity qualification across EMEA, ensuring executive sponsorship, disciplined risk assessment and profitable, executable commitments.
• Partner with Sales to shape complex opportunities, develop priority accounts and expand consulting-led propositions and strategic projects.
• Define and execute the EMEA consulting roadmap, create repeatable offerings and establish effective governance for solution shaping, staffing, delivery and knowledge reuse.
• Own regional delivery excellence across scope, milestones, budget and quality, and personally lead critical project and client escalations.
• Act as executive sponsor for complex consulting engagements and as a trusted advisor to senior clients on cost competitiveness, value engineering, benchmarking, sourcing and product optimization.
• Own the EMEA Costing P&L, resource forecasts, providing global leadership with transparent risks and corrective actions.
• Bring client and market feedback into global methodology, product and innovation development and share successful regional practices across the organization.

Regional Costing, Insights & Consulting Director – EMEA

Human Resources

• You will support approximately 60 employees in Austria throughout the entire employee lifecycle, from onboarding to offboarding.
• You will be a trusted point of contact for employees and managers on all HR-related matters.
• You will prepare and review the monthly payroll in close cooperation with our external tax advisor and payroll partner.
• You will prepare employment contracts, contract amendments, confirmations, and other HR-related documents.
• You will ensure compliance with Austrian employment law and the IT Collective Agreement.
• You will be responsible for office management at the Vienna location and coordinate the upcoming office relocation.
• You will support the continued integration of the Austrian organization into the A2MAC1 Group and work closely with the HR Director Germany, Austria & Turkey, based in Munich.

Costing Manager

Customer Success Manager

Regional Costing, Insights & Consulting Director – EMEA

HR Manager – Parental Leave Cover