Support Representative jobs in United States
Explore 2 matching jobs.
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Kaplan Test Prep
Posted: 9/24/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities while effectively managing vendor relationships and customer service interactions. Proficient in handling documentation, invoicing, and compliance processes within a fast-paced environment.
Highest-signal resume keywords
Business Process SolutionsCustomer Service ExperienceProficiency In MS OfficeFood Broker ExperienceAdvanced Math Calculations
About the role
Key responsibilities & impact- Review customer product orders and complete order forms, transportation requests, packaging requirements, legal forms, and financial forms.
- Audit forms and orders to confirm terms, conditions, allowances, and costs.
- Support ADW programs and maximize sales by understanding Costco objectives and building relationships.
- Develop relationships with Costco ICSs and ABs.
- Create and submit invoices to the Costco accounting portal.
- Provide correct high-resolution photos for Costco e-commerce items and add items to Instacart.
- Review CCI and meat certificates for traceability and complete customs paperwork.
- Coordinate with Customs Brokers on loads flagged for inspection.
- Complete Canada registration and Blue Bin/Stewardship forms.
- Assist with Walk Global account setup for shipping standards in Japan, Korea, and Taiwan.
- Complete annual certificate renewals.
- Coordinate with PPD and FOB carriers regarding load status and depot appointments.
- Communicate Costco currency exchange rate changes to associates and clients.
- Schedule vendor demonstrations and ensure required materials are available onsite.
- Support promotion contracts and confirm event actuals.
- Handle member complaints, queries, and replacement parts.
- Maintain vendor-specific reports, vendor and item setups, pricing, files, and compliance records.
- Meet weekly with Business Managers to review vendors and support tasks.
- Provide backup coverage for the Business Manager desk.
- Assist with vendor and Costco meeting preparation, live meetings, and note-taking.
- Create buydocs, item agreements, and new item setups.
- Maintain the regional promotion calendar and Costco organizational chart.
- Purchase and deliver samples and assist with monthly competitive shopping.
Requirements
What you’ll need- High School Diploma/GED
- Three (3)+ years of business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
- Proven food broker experience preferred.
- Experience may be substituted for some of the above education.
- Strong interpersonal, organizational and administrative skills.
- Effectively communicate with vendors, customers and team members.
- Proficiency in MS Office (Word, Excel, and Outlook).
- Ability to multitask, maintain attention to detail, and solve problems.
- Ability to protect and secure confidential and proprietary information.
- Ability to perform advanced math calculations involving unit-of-measure conversions, pricing, product weight, Tie x High, and multiple currencies.
- Ability to lift materials and equipment weighing less than 15 pounds.
- Ability to view a computer monitor for more than 30% of the time.
- Personal protective equipment may need to be worn.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingInvoice CreationCustoms DocumentationVendor ManagementCompliance Record MaintenanceCostingPricingProduct Line ManagementData EntryAttention To Detail
Soft Skills
Interpersonal SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsMultitasking
Tools & Technologies
Costco Accounting PortalInstacartCustoms Broker CoordinationWalk Global Account SetupVendor Demonstration Scheduling
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
ManufacturingDistributionFood BrokeragePricing StrategiesCompliance Standards
