Acquia

Account Manager

• Develop and own the Technology Alliance Partner strategy across ISV, DAM, platform, OEM, and content-creator partner types
• Manage Acquia's most strategic technology partnerships, including joint planning
• Own the AWS partnership, including co-sell, marketplace, and platform alignment
• Build and execute joint go-to-market plans that generate qualified leads and sourced pipeline
• Identify, recruit, and launch new technology partners from evaluation through integration and GTM readiness
• Build a scalable OEM business model covering packaging, pricing, and business motion
• Work with Product to prioritize integrations and align partner investments with the platform roadmap
• Partner with Marketing on joint campaigns and marketing and partner events
• Partner with Sales on OEM partnerships and co-sell deals
• Lead, coach, and grow a team of technology alliance managers
• Deliver a prioritized alliance strategy, a revenue-generating OEM model, and a high-performing team

Director, Technology Alliance Partnerships

Artificial Intelligence

• Identify bottlenecks in partner-facing and internal processes; design, document, and implement improvements end-to-end
• Own partner operations process mapping, lead process improvement projects, and measure impact against efficiency and margin targets
• Identify opportunities to reduce COGS spend, improve cost traceability, and support contract negotiations with relevant data
• Own the end-to-end partner journey, optimize tools, and improve partner satisfaction and engagement
• Design, build, and deploy AI agents and automated workflows across partner operations
• Apply AI tooling, including Claude, Gemini, and automation platforms, to operational tasks
• Implement AI and automation frameworks across OEM operations, Partner Journey, and the Partner Portal
• Apply AI grounding, prompt design, and output validation
• Maintain, configure, and optimize Salesforce, Jira, Partner Portal, Crossbeam, and related systems
• Contribute to tool selection, deployment, and upkeep, including Partner Portal rebuild evaluation
• Build Salesforce and Jira reports and dashboards, manage workflow logic, and reconcile cross-system data
• Pull, clean, and analyze data to support partner program decisions
• Lead planning and execution for the Partner Portal rebuild, AI/automation rollouts, and partner program enhancements
• Own project scopes, timelines, and accountability tracking across cross-functional stakeholders
• Partner with Channel, Salesforce, and Engineering teams to articulate needs, requirements, and solutions
• Serve as primary contact for partner operations tools, managing requests and partner-facing communications
• Foster a collaborative, knowledge-sharing culture

Partner Operations – AI Automation Manager

Account Executive

• Develop and execute go-to-market strategies for Acquia's offerings tailored to individual customer business cases
• Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads, and expansion of existing account contacts
• Build and nurture a strong sales pipeline and forecast through discovery calls and meetings
• Drive the sales process and lead contract and approval processes for new deals, including price negotiation and contract-term approvals
• Meet or exceed quota targets and sales-activity KPIs
• Maintain accurate and realistic forecasts
• Maintain meticulous data hygiene within Salesforce.com CRM
• Coach and mentor BDRs on prospecting
• Build awareness for Drupal and Acquia within large enterprises and system integrators
• Build and maintain positive relationships with new and existing Acquia partners

Director, Technology Alliance Partnerships

Partner Operations – AI Automation Manager

Enterprise Account Executive