Agiloft

Pricing Analyst

• Own the design, maintenance, and continuous improvement of pricing models, including subscription tiers, seat-based, consumption/usage-based, outcome-based, and hybrid structures
• Build and run monetization experiments with Finance and the Director of Product GTM
• Develop and maintain financial models forecasting revenue impact of pricing and packaging changes
• Analyze pricing metrics such as ASP trends, discounting rates, tier attach rates, and expansion revenue contribution
• Conduct competitive benchmarking and maintain buyer and segment views
• Track market shifts and translate them into recommendations for Product GTM leadership
• Conduct or commission willingness-to-pay research and customer value perception studies
• Define and optimize product packages, feature bundling, entitlement logic, and upgrade/expansion triggers
• Build and maintain a packaging decision framework
• Support the Customer One program with pricing and packaging context
• Serve as pricing and packaging subject matter expert across Finance, Sales, Revenue Operations, Product, Services, and GTM
• Build pricing playbooks and deal desk guidance for Sales
• Support launch readiness by defining, documenting, and communicating pricing and packaging
• Prepare analyses, recommendations, and executive-level summaries for senior leadership
• Provide product telemetry requirements input
• Leverage AI-assisted tools to enhance productivity and streamline workflows
• Perform other duties as assigned

Manager, Pricing and Packaging

Product Marketing

• Own the complete go-to-market plan for Agiloft in the procurement space, spanning marketing strategy, sales strategy, and enablement
• Serve as the primary liaison between product marketing and sales, aligning procurement positioning, priorities, and execution
• Build and maintain a continuous intelligence engine covering competitive insights, customer insights, market intelligence, and analyst relations specific to procurement and source-to-contract
• Translate intelligence into guidance shaping product strategy, roadmap priorities, and packaging and pricing decisions
• Own positioning and messaging for Agiloft in procurement
• Build sales enablement assets, including battlecards, objection-handling guides, demo narratives, and playbooks
• Plan and lead go-to-market launches for procurement-relevant capabilities
• Develop procurement-focused content, including web copy, one-pagers, case studies, webinars, and thought leadership
• Build the business case and ROI framework for procurement buyers
• Identify and develop procurement customer advocates and references
• Track program performance and prioritize future investment

Product Marketing Manager, Procurement

Solutions Engineer

• Build and productize integrations between Agiloft and strategic ISV partners
• Design, build, test, deploy, operate, and maintain Workato recipes, custom connectors, API-based components, data mappings, and reusable integration templates
• Turn partner use cases into bounded integration designs with data flows, authentication and authorization models, failure handling, versioning, ownership, and support plans
• Ensure engineering quality through automated tests, data validation, secure credential handling, observability, alerting, deployment practices, and runbooks
• Work directly with partner engineering teams on APIs, schemas, authentication, rate limits, version changes, and operational responsibilities
• Collaborate with Product and Engineering to identify API and platform gaps and translate partner needs into product requirements
• Support selected sales opportunities through requirements scoping, feasibility validation, demos, and proofs of concept
• Use AI coding and agent tools for API discovery, solution design, data mapping, custom logic, testing, troubleshooting, and documentation, validating output before production use
• Evaluate MCP and other agent-to-system integration patterns with identity, access control, auditability, and operational safeguards
• Provide escalation support and create documentation and runbooks for support teams
• Help Alliances, Product and Engineering, and Solution Consulting make technically sound commitments

Senior Integration Engineer

• Turn partner use cases into bounded, productized integration designs with clear data flows, authentication and authorization models, failure handling, versioning, ownership, and support plans.
• Build, test, deploy, and maintain Workato recipes, custom connectors, API-based components, data mappings, and reusable integration templates.
• Own engineering quality through launch, including automated tests, data validation, secure credential handling, observability, alerting, deployment practices, and runbooks.
• Work directly with partner engineering teams on APIs, schemas, authentication, rate limits, version changes, and operational responsibilities.
• Collaborate with Product and Engineering to identify gaps in Agiloft APIs and platform capabilities and translate recurring partner needs into product requirements.
• Support selected sales opportunities by scoping requirements, validating feasibility, and building targeted demos or proofs of concept.
• Use AI coding and agent tools for API discovery, solution design, data mapping, custom logic, test creation, troubleshooting, and documentation, validating all AI-assisted output before production use.
• Evaluate MCP and other agent-to-system integration patterns with appropriate identity, access control, auditability, and operational safeguards.
• Provide escalation support for owned integrations and create documentation and runbooks for support teams.
• Move priority partner integrations from discovery to supported production releases with clear scope, ownership, and technical documentation.
• Develop reusable connectors and patterns to reduce duplicate engineering work and shorten future delivery time.
• Ensure production integrations are secure, observable, maintainable, and have predictable failure handling and effective operational handoffs.
• Provide Alliances, Product, and Solution Consulting with timely technical guidance on partner opportunities and constraints.

Customer Success Manager

• Serve as the primary Customer Success partner for a portfolio of high-value and strategically important customers
• Build trusted relationships across complex customer organizations, including senior and executive stakeholders
• Develop customer success plans and measurable outcomes aligned with business objectives
• Conduct strategic customer engagements and Business Reviews
• Advise customers on Agiloft capabilities, functionality, best practices, configurations, and technical setups
• Guide feature adoption, onboarding, and change management
• Monitor usage, engagement, account health, risks, and opportunities
• Develop strategies to improve adoption, address challenges, and strengthen value realization
• Partner with Account Managers on renewal and growth strategy
• Identify and qualify upsell, cross-sell, and expansion opportunities
• Maintain accurate account information, risks, opportunities, and activity in relevant systems
• Coordinate with Implementation, Support, Sales, Product, Engineering, partner implementers, and other stakeholders
• Represent the customer voice internally and contribute to product, process, and customer experience improvements
• Leverage AI-enabled tools to improve productivity and streamline Customer Success workflows
• Perform other duties as assigned

Strategic Customer Success Manager

• Guide and mentor Salesforce Administrators, assigning tasks and fostering collaboration
• Lead planning, execution, and optimization of Salesforce customizations, including custom objects, flows, reports, dashboards, and integrations
• Oversee technical delivery end-to-end with internal business partners and external system integrators
• Handle day-to-day Salesforce user requests, troubleshooting, configuration, and optimization
• Lead projects impacting Salesforce or Salesforce data flows
• Champion Salesforce best practices, automation, and innovative solutions
• Manage external vendors and implementation partners
• Gather requirements and deliver Salesforce solutions with cross-department stakeholders
• Oversee Salesforce integrations with HubSpot, Crossbeam, Outreach, Responsive, Pendo, Workato, ZoomInfo, RingLead, and other services
• Leverage AI to improve efficiency, productivity, and value delivery
• Lead strategy and execution of changes and developments within the Salesforce ecosystem
• Design and modify data flows between Salesforce and connected systems
• Support Sales Cloud, CPQ, Service Cloud, Experience Cloud, and integrated services

Senior IT Solutions Architect

Artificial Intelligence

• Serve as the primary AI thought leader for GTM across Sales, Marketing, Customer Success, and Revenue Operations
• Develop and maintain a GTM-specific AI roadmap aligned with the broader AI Operations strategy
• Maintain active involvement with customers and the sales process to ground AI priorities in market realities
• Contribute to Agiloft's external AI narrative and thought leadership
• Measure initiative impact through adoption, productivity, pipeline influence, customer outcomes, and revenue metrics
• Design, scope, and build AI copilots, agents, retrieval-augmented workflows, and human-in-the-loop automations
• Own end-to-end delivery of large-scale GTM AI solutions from concept to production
• Coordinate with GTM AI Builders, AI Operations, and technical stakeholders
• Coach and support the GTM AI Builders community
• Monitor deployed tools and automations and iterate based on adoption data, feedback, and business needs
• Maintain testing, documentation, and handoff standards
• Evaluate GTM-relevant AI tooling and recommend platforms to AI Operations
• Continuously develop AI engineering skills and stay current on agentic workflows, LLM integrations, automation platforms, and AI-assisted coding
• Operate within the AI Builders Program at the L4 AI Ops level and comply with AI governance policies
• Communicate build status, opportunities, blockers, and priorities to the VP AI Operations and GTM leadership
• Coordinate with the Principal Data and Integrations Architect on data pipelines, Snowflake access, or warehouse connectivity
• Coach GTM teams on responsible AI adoption and increase organizational AI fluency
• Perform other duties as assigned

Manager, Pricing and Packaging

Product Marketing Manager, Procurement

Senior Integration Engineer

Senior Integration Engineer

Strategic Customer Success Manager

Senior IT Solutions Architect

AI Ops Engineer