Ambrook

Platform Engineer

• Build foundational platform systems across product infrastructure, PostgreSQL databases, and the GCP environment
• Develop and maintain internal tooling, data platforms, and systems supporting internal AI workflows
• Build shared frameworks, evaluations, loops, harnesses, sandboxes, and interfaces for agentic systems
• Build a mental model of product and company infrastructure, including PostgreSQL, GCP, data systems, developer tooling, and security foundations
• Develop relationships with engineering and non-engineering stakeholders to identify platform friction
• Ship infrastructure improvements to production
• Identify and prioritize platform opportunities based on stakeholder feedback
• Own platform projects from discovery through production rollout
• Plan and execute production database or GCP changes with safe migration, validation, observability, and rollback practices
• Establish feedback loops with internal platform customers
• Expand shared agent infrastructure for internal workflows and customer-facing agentic features
• Drive the platform roadmap based on customer needs and infrastructure standards
• Deliver improvements to database, cloud, data, or developer infrastructure
• Raise infrastructure-change standards through clear design, migration planning, and production ownership

Software Engineer – Platform

Customer Success Manager

• Represent Ambrook in written support, calls, and customer interactions
• Master Ambrook's product features to guide customers through setup, troubleshooting, and best practices
• Learn agricultural bookkeeping, the farm finance ecosystem, and operators' needs
• Handle support chat independently with prompt, accurate, and friendly responses
• Lead live onboarding calls and help customers transition from other systems to Ambrook
• Own a high volume of customer interactions across support chat and onboarding calls
• Explain accounting concepts such as transaction reconciliation and balance sheets
• Share recurring customer questions, friction points, feature requests, and product feedback with product and engineering teams
• Contribute to onboarding, support processes, and documentation improvements
• Build working relationships across growth, product, and engineering

Customer Success Specialist – Contract

Full-stack Engineer

• Build and ship product features used by farmers
• Improve infrastructure alongside experienced engineers
• Learn and apply engineering best practices and agile development
• Work across teams while learning about agtech, climate solutions, agricultural finance, farm operations, and sustainability
• Identify ways to improve development processes and the codebase
• Learn Ambrook’s tech stack and deliver a standalone customer feature
• Participate in Engineering team meetings and review peer code
• Analyze engineering best practices and share a technical improvement note
• Collaborate on core product work
• Own a project end-to-end, from technical design through implementation
• Break projects into granular tasks and triage and prioritize incoming issues
• Collaborate with Product to influence feature prioritization using audience insights
• Develop understanding of farm finance and customer needs
• Build full-stack features using Ambrook’s technology stack

Software Engineer – Platform

Customer Success Specialist – Contract

Software Engineering Co-op