Amynta Group

Accounts Receivable

• Deliver excellent service to internal teams and external partners
• Support core accounting operations with a focus on accounts receivable
• Reconcile and issue commissions to retail agents
• Manage and collect aged receivables
• Research and resolve payment discrepancies
• Respond to customer inquiries via phone, email, and chat
• Review and verify statements, invoices, and payment requests for accuracy
• Record invoices and transactions in the accounting system
• Monitor accounts to ensure timely payments and follow up as needed
• Collaborate across departments to improve workflows and resolve issues
• Participate in special projects, including process improvements and automation initiatives

Accounts Receivable Representative

Bilingual

• Appraise and estimate loss and damage associated with automobile body claims and other applicable claim types
• Verify claim terms and coverage, determine claim validity, and select appropriate repair procedures and price points
• Review warranty contracts, previous notes, and previous claims to determine coverage
• Contact repair facilities to assess failures, repair procedures, and part and labour pricing
• Determine whether to request an independent inspection
• Determine preferred repair methods based on pricing and remaining warranty
• Negotiate labour and parts prices
• Authorize repairs in accordance with warranty contract terms and coverage
• Review total loss claims and confirm eligibility where applicable
• Assist dealers with unsettled claims by consulting service personnel and/or customers
• Provide timely and effective communication of decisions to claimants and/or the team
• Meet departmental productivity objectives, including average handle time, first response time, service levels, and adherence to service guidelines
• Deliver best-in-class customer service
• Participate in coaching and team development sessions and provide input and feedback to the claims team

Accounts Receivable Representative

Bilingual Automotive Warranty Adjuster