Manager, Retail Operations
Arc'teryx Equipment
Posted: 10/22/2026
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Arc'teryx EquipmentCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail operations management, project planning, and cross-functional collaboration to enhance guest experience and drive business performance. Proven ability to lead new store openings and develop high-performing teams while executing strategic initiatives.
Highest-signal resume keywords
Retail Operations ManagementProject ManagementTeam LeadershipGuest Experience EnhancementStakeholder Communication
About the role
Key responsibilities & impact- Enable Arc’teryx retail stores in the Korea region through cross-functional project management
- Own the Retail Operations Calendar and ensure HQ initiatives, projects, tasks, and activities are planned, communicated, and executed effectively
- Lead new store opening planning and operations across the Korea fleet
- Partner on store design, support operations, employee experience, and guest experience throughout the planning and opening process
- Create leadership development opportunities and build team capabilities to drive strategy and results
- Collaborate with the Director, Retail – Korea and APAC, Store Development, Country Manager, and key stakeholders on retail operations strategy
- Lead retail operations for Korea new store openings and coach local Operations and Retail teams
- Execute regional and global Asset Protection initiatives and drive risk and loss reduction programs
- Prioritize initiatives and architect a global retail operating calendar
- Develop and manage comprehensive project plans and coordinate cross-functional roles and deadlines
- Support store teams before opening, at opening, and during the first six months after opening
- Provide leadership and business updates on new store project status
- Identify and escalate risks and roadblocks
- Develop and execute programs enhancing guest experience, sales, and profitability
- Consolidate store feedback into actionable cross-functional deliverables
- Implement global retail programs, including store supplies, facilities, minor works, and back-of-house programs
- Lead strategic initiatives involving workforce planning, task management/store communication, Power BI reporting, and POS/RFID projects
- Develop product and omni-channel strategies involving fixtures, product flow, and back- and front-of-house capacity
- Lead cross-functional meetings and maintain organized shared resources
- Sequence projects, training, holiday programs, and implementations for timely store execution
- Create go-to-market strategies for brand campaigns, product campaigns, visual merchandising, and product training
Requirements
What you’ll need- Bachelor’s degree in Business, Management, Information Technology, or a related field
- 5 years of progressive vertical multi-unit retail experience, predominantly leading retail or operations teams
- Experience in management consulting and leading global projects across multiple teams
- Ability to communicate clearly and effectively with stakeholders at all levels
- Demonstrated experience building high-performing teams
- Expertise in retail operations and translating opportunities into business performance
- Extensive knowledge of store-level guest experience and operational processes, including scheduling, training, and inventory management
- Ability to find simple, scalable solutions for complex problems
- Proficiency in managing a portfolio of projects and leading change through others
- Excellent interpersonal and executive-level communication skills
- Commitment to excellence, continuous improvement, and personal development
- Proactive root-cause identification and solution development
- Flexibility and adaptability in ambiguous situations
- Strong computer skills, especially Microsoft Excel and PowerPoint
- Ability to travel domestically and internationally as required
- Eligibility to work in Korea
- Passion for getting outside and living it
Benefits
Comp & perks- Full-time employment
- Hybrid remote work arrangement
- Equal opportunity and fair treatment
- Leadership development opportunities
- Opportunities for continuous training and personal development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail OperationsProject PlanningInventory ManagementSchedulingChange ManagementOmni-Channel StrategyRisk ManagementAsset ProtectionPerformance MetricsBusiness Strategy
Soft Skills
Interpersonal CommunicationProblem SolvingFlexibilityAdaptabilityContinuous Improvement
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointPower BIPOS SystemsRFID Technology
Industry Keywords
Multi-Unit RetailStore OpeningLeadership DevelopmentCross-Functional CollaborationGuest Experience