Claims Examiner – Auto PD
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Arch Capital Group Ltd.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and resolving commercial auto claims, including physical damage and salvage, while ensuring compliance with claims standards and local laws. Proficient in drafting coverage position letters and mentoring claims professionals to enhance operational effectiveness.
Highest-signal resume keywords
Proper Adjuster LicensingCommercial Auto Claims HandlingClaims Strategy ExecutionMicrosoft Excel ProficiencyExceptional Communication Skills
About the role
Key responsibilities & impact- Investigate, evaluate, and resolve commercial auto claims nationwide involving physical damage claims, salvage, rental, and related claims
- Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel when necessary
- Execute claims strategies to achieve claims quality, customer service, and operational objectives
- Coordinate vehicle inspections, review estimates, determine total loss evaluations, manage rental and salvage, and set expectations and timelines
- Document claim information and make decisions consistent with claims standards and local laws
- Evaluate and handle claim payments
- Review and determine the validity of supplement requests
- Mentor less-experienced claims professionals
- Support Auto claims strategy and operations
- Assist in industry analysis and benchmarking studies
- Prepare and present reports to senior management regarding evaluation issues and recommended reserves
- Maintain claim diaries, post reserves timely, and respond to inquiries from insureds, counsel, underwriters, brokers, and senior management
- Perform other duties as assigned
Requirements
What you’ll need- Proper adjuster licensing in all applicable states
- One to three (1-3) years of working experience at a commercial auto carrier handling material damage claims nationally
- Claims experience with Commercial Middle Market Customers a plus
- Bachelor's degree
- Exceptional written and verbal communication, evaluating, influencing, negotiating, listening, and interpersonal skills
- Strong time management and organizational skills
- Ability to take part in active strategic discussions
- Ability to work well independently and in a team environment
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
- Willing and able to travel 10%
Benefits
Comp & perks- Multiple medical plans plus dental, vision and prescription drug coverage
- Competitive 401k with generous matching
- PTO beginning at 20 days per year
- Up to 12 paid company holidays per year
- 2 paid days of Volunteer Time Off
- Basic Life and AD&D Insurance
- Short- and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance
- Tuition Reimbursement
- Backup Child and Elder Care
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationCoverage AssessmentTotal Loss EvaluationClaim Payment HandlingSupplement Request Review
Soft Skills
Time ManagementOrganizational SkillsNegotiation SkillsInterpersonal SkillsTeam Collaboration
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Adjuster Licensing
Industry Keywords
Commercial Auto ClaimsMaterial Damage ClaimsMiddle Market CustomersClaims StandardsOperational Objectives