Arco Educação

Engineering Manager

• Lead an engineering team of 4 to 6 engineers
• Translate the company’s strategic objectives into clear, actionable goals for the team
• Support team members’ technical and career development by providing feedback, monitoring performance, and supporting decisions related to the people management cycle
• Ensure consistent delivery execution by leading complex projects, tracking success metrics, and removing impediments
• Serve as a technical reference for architecture decisions, backlog refinement, code reviews, and technical discussions
• Ensure the quality of and accountability for the team’s technical deliverables
• Monitor trends and opportunities for continuous improvement
• Review and optimize workflows to increase productivity
• Ensure alignment with Product Managers, Designers, other Engineering Managers, and partner teams
• Coordinate initiatives across different teams
• Plan and manage the team’s resource allocation
• Promote the adoption of Artificial Intelligence in engineering

Engineering Manager I

Consultant

• Act as the school’s strategic partner and Arco’s primary point of contact for discussing vision, opportunities, and solutions
• Manage the complete customer retention cycle, ensuring satisfaction and results
• Independently lead contract renewals and expansions
• Support schools in adopting Arco’s solutions, focusing on generating value and strengthening the relationship
• Serve as the point of integration for the customer journey with Arco, monitoring satisfaction levels with pedagogical solutions and customer service
• Act as the final escalation point for resolving critical relationship or service issues
• Collaborate with internal teams to ensure alignment across pedagogical, commercial, and operational functions

Engineering Manager I

School Success Consultant – Junior