Athos Commerce

Chief Technology Officer

• Lead Athos Commerce's product and technology strategy, translating commercial objectives into product direction, investment decisions, and consistent execution
• Oversee Product Management, Engineering, System Architecture, Platform Operations, Product Design, Data, and Information Security
• Lead integration across Athos Commerce's established commerce platforms
• Establish a unified product and technology vision aligned with customer needs, market opportunities, and business growth objectives
• Oversee customer discovery, product roadmaps, lifecycle management, and investment prioritization
• Lead platform integration and modernization while maintaining product delivery, improving technical architecture, and managing technical debt
• Improve product implementation and self-service configuration for merchants and agency partners
• Lead global engineering teams and maintain strong development practices, accountability, and execution
• Oversee architecture, cloud infrastructure, platform operations, security, compliance, reliability, scalability, and cost-effectiveness
• Engage merchants, agency partners, and prospects; partner with Sales, Marketing, Customer Success, and Finance on positioning, pricing, launches, and customer commitments
• Recruit, mentor, and develop senior Product and Technology leaders across distributed teams
• Identify and bring AI and machine learning capabilities to market and embed AI into Product and Engineering workflows
• Manage budgets, workforce planning, vendors, technology investments, risk management, and communication of priorities and risks to executive leadership and the board

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Chief Product and Technology Officer

Product Operations

• Report directly to the Chief Product Officer
• Build and scale an outcome-oriented product organization
• Own and optimize product processes, analytics, tools, and communication frameworks
• Develop and maintain product health, customer adoption, and performance metrics
• Analyze product usage data using SQL and business intelligence tools such as Metabase
• Create dashboards and reports for Product teams and executive leadership
• Coordinate quarterly OKRs, product roadmap planning, release schedules, and launch readiness
• Establish and improve scalable processes, workflows, and documentation across the Product organization
• Manage centralized product request intake, prioritization, triage, service-level expectations, and stakeholder communication
• Strengthen alignment between Product and customer-facing teams
• Provide visibility into product priorities, roadmap developments, upcoming releases, and feature changes
• Partner with Sales Enablement, Marketing, Customer Success, and Support to communicate and demonstrate new product capabilities
• Establish processes for collecting, organizing, and synthesizing customer feedback, surveys, interviews, and product insights
• Develop product updates, executive reporting, roadmap reviews, and knowledge-sharing practices
• Identify operational gaps, introduce frameworks, and lead cross-functional improvements

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