Attio

Sales Development Rep

• Run targeted, multi-channel outbound campaigns to generate net-new opportunities
• Progress prospects who dropped out of the funnel, turning stalled interest back into pipeline
• Coordinate with Account Executives to schedule meetings, share calendar context, and communicate early-stage discovery
• Work cross-functionally with Marketing and RevOps to improve targeting and process over time
• Own outreach and the prospect experience from first touch through Account Executive handoff
• Partner with sales leadership to develop efficient lead funnel processes using Attio

Sales Development Representative

Customer Success Manager

• Own and develop relationships across a portfolio of high-potential customers
• Lead customers through onboarding, adoption, ongoing value realization, renewals, and expansion
• Develop a deep understanding of each customer's business, GTM motion, goals, and challenges
• Identify potential early within a product-led customer base and help customers deepen their adoption as they grow
• Advise customers on how to structure their workflows, processes, and use of Attio to support their business
• Balance strategic relationship management with hands-on solutioning, moving comfortably between business goals and product configuration
• Build relationships with stakeholders across customer organizations and become a trusted partner as their businesses evolve
• Use customer data, product insights, and business context to identify risks and opportunities across the portfolio
• Identify opportunities for deeper adoption and expansion based on customer needs and growth
• Partner with Product, Engineering, RevOps, Solutions Engineering, Support, and Sales to solve customer problems and continuously improve the customer experience
• Bring customer insights back into Attio to help shape the product and Customer Success motion
• Participate in the hiring process, including solutioning exercise, stakeholder conversations, executive leadership conversation, and references