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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solutions engineering and software engineering, with a strong focus on building technical solutions using APIs, scripting, and modern development practices. Capable of leveraging AI and automation to enhance agency operations while maintaining compliance and effective communication across diverse audiences.
Highest-signal resume keywords
Solutions EngineeringSoftware EngineeringAPI DevelopmentAI ConceptsCustomer-Facing Mindset
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Embed with assigned agencies to understand their mission, people, workflows, systems, and priorities
- Develop broad knowledge of the Axon ecosystem and deeper expertise in products deployed at the agency
- Work with frontline users, technical teams, and agency leadership to uncover operational friction
- Translate customer problems into technical requirements and measurable success criteria
- Identify opportunities for AI, automation, data, and Axon capabilities to improve agency operations
- Build applications, dashboards, workflows, automations, and other solutions using Axon products and approved tools
- Apply software engineering concepts including APIs, data structures, scripting, testing, debugging, and version control
- Use AI and AI-assisted development tools responsibly within Axon’s approved development and security environment
- Configure and extend capabilities across Axon’s technology ecosystem
- Move solutions from discovery into customer use, test and iterate with users, drive adoption, and measure results
- Document successful solutions for maintenance, improvement, and reuse
- Maintain a consistent onsite presence and serve as the agency’s go-to technical resource
- Coordinate technical alignment around deployments and complex issues
- Connect Product, Engineering, Support, Deployment, Training, Mission Operations, Mission Success, and Sales resources
- Capture recurring customer needs and share builds, lessons, platform limitations, and insights across Mission Engineering, Product, and Engineering
Requirements
What you’ll need- Typically 3–5+ years of experience in solutions engineering, software engineering, systems, technical consulting, implementation engineering, or another hands-on technical role
- Foundational software engineering capability and demonstrated experience building technical solutions
- Working knowledge of APIs, scripting/programming, data, testing, debugging, and modern development practices
- Understanding of AI concepts and practical applications
- Strong technical curiosity and ability to rapidly learn emerging platforms and tools
- Ability to solve ambiguous problems rather than simply execute predefined tasks
- Strong communication skills across technical and non-technical audiences
- Customer-facing mindset and curiosity about how organizations actually operate
- Ability to obtain and maintain CJIS compliance and satisfy applicable agency background requirements
- Ability to maintain the onsite presence required by the engagement
- Preferred: Experience with Python, JavaScript, SQL, REST APIs, cloud platforms, or modern frameworks
- Preferred: Experience with AI platforms, workflow automation, low-code development, or data
- Preferred: Experience in public safety, defense, military, intelligence, government, or other mission-critical environments
Benefits
Comp & perks- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringAPIsScriptingDebuggingTestingData StructuresAutomationTechnical SolutionsVersion ControlModern Development Practices
Soft Skills
Strong Communication SkillsTechnical CuriosityProblem SolvingCustomer EngagementCollaboration
Tools & Technologies
PythonJavaScriptSQLREST APIsCloud PlatformsLow-Code DevelopmentAI PlatformsWorkflow Automation
Certifications & Qualifications
CJIS Compliance
Industry Keywords
Public SafetyDefenseMilitaryIntelligenceGovernmentMission-Critical Environments