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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for B2B payments, focusing on API integrations, customer workflows, and operational improvements. Proficient in utilizing AI tools and customer feedback to enhance product performance and ensure compliance with operational requirements.
Highest-signal resume keywords
Product Management ExperienceAPI Product DevelopmentB2B Payments KnowledgeAI Tools UtilizationCompliance Understanding
About the role
Key responsibilities & impact- Own discovery, prioritisation and delivery for agreed areas of Misan Business’s roadmap, primarily across business payments and API integrations
- Work directly with business customers and integration partners to understand workflows, identify recurring needs and turn them into product priorities
- Build API products with Engineering, covering integration requirements, documentation, testing, transaction statuses, error handling and the path from integration to live usage
- Map end-to-end payment journeys with Engineering, Operations and Compliance, including collection, currency conversion where applicable, payout, settlement and reconciliation
- Define how customers and internal teams handle pending, failed and returned payments, with clear information and practical routes to resolution
- Write clear requirements and success measures, work through trade-offs with Engineering and Design, and follow delivery through testing, launch and production performance
- Build and use AI agents and automations to improve product work and operational workflows
- Evaluate payment partners’ capabilities, reliability and integration requirements alongside commercial teams
- Support improvements to consumer web and mobile journeys where needed, using customer feedback, support insights and behavioural data
- Track adoption, transaction performance and customer outcomes, and improve the product based on findings
Requirements
What you’ll need- Around 2–3 years of relevant product management experience, with meaningful hands-on work in B2B payments, cross-border transfers or other money-movement products
- Practical understanding of how money moves between customers, payment providers and recipients, including settlement, reconciliation and common failure points
- Experience building or integrating API products and working closely with engineers and external partners
- Strong product fundamentals: customer discovery, problem definition, prioritisation, clear requirements and delivery
- Hands-on experience using AI tools and building agents or automations to solve real problems
- Ability to explain what you built, how you evaluated it and what it improved, with sound judgement about accuracy, sensitive data and where human review is needed
- Experience using customer feedback and data to make decisions and assess whether a change worked
- Understanding of how compliance and operational requirements affect payment products, and experience working with relevant specialists
- Ability to explain complex workflows clearly, make reasoned recommendations and follow through on decisions
- Comfort working in a small team, with business payments as the primary focus and flexibility to contribute to consumer experiences when needed
- Experience building internal operational tools is nice to have
Benefits
Comp & perks- Use of AI tools and opportunities to build agents and automations as part of the role
- Work in a small team
- Flexibility to contribute to consumer experiences when needed
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DiscoveryRequirements DefinitionTransaction ReconciliationPayment SettlementError HandlingIntegration TestingWorkflow MappingData AnalysisAutomation BuildingCustomer Feedback Evaluation
Soft Skills
Clear CommunicationProblem-SolvingJudgmentCollaborationFlexibility
Industry Keywords
B2B PaymentsCross-Border TransfersPayment ProvidersOperational ToolsConsumer Experiences