BCM One

Client Partner

• Serve as a trusted BCM One resource within the Bridgepointe ecosystem
• Build strategic relationships with sellers and key stakeholders
• Develop a clear plan for partner engagement and growth
• Build partner awareness through conversations, presentations, training, product updates, and in-person meetings
• Engage sellers early and identify and qualify opportunities
• Connect opportunities with National Account Executives and internal experts
• Use CRM and partner activity data to understand performance, prioritize relationships and opportunities, forecast effectively, and focus efforts
• Help partners navigate channel conflicts, service concerns, and business challenges
• Coordinate resources across Sales, Sales Operations, Finance, Product, and other BCM One teams
• Own and refine partner strategy to convert stronger engagement into sustainable year-over-year revenue growth

Partner Development Manager

ServiceNow

• Administer and support BCM One's ServiceNow platform
• Partner with stakeholders to gather requirements and improve business processes
• Translate business needs into scalable workflows and system solutions
• Serve as the primary liaison between internal teams and implementation partners
• Evaluate and manage platform enhancements, changes, and releases
• Establish governance, best practices, and change management processes
• Support platform adoption, training, and continuous improvement initiatives
• Help lead implementation and launch of a new enterprise-wide ServiceNow platform
• Unify multiple ticketing systems into a scalable solution for technicians, partners, and customers

ServiceNow Implementation, Administration

Compliance

• Lead customer and supplier privacy reviews, questionnaires, and due diligence
• Conduct privacy and security due diligence on suppliers and third parties
• Support compliance with GDPR, UK GDPR, PECR, CCPA, CPRA, and other privacy laws
• Conduct DPIAs, TIAs, LIAs, and other privacy risk assessments
• Maintain and improve ROPAs, data inventories, and privacy documentation
• Partner with Product, Engineering, IT, and business teams on privacy by design
• Support Legal on privacy notices, consent, data retention, and contractual commitments
• Support audits and compliance programs through evidence collection and remediation tracking
• Contribute to ISO 27001, SOC 2, and other compliance initiatives
• Support privacy, security, and third-party risk assessments and maintain risk registers
• Support privacy incident investigations and remediation activities
• Monitor privacy laws and recommend policy or control improvements
• Partner with the GRC Specialist to support privacy awareness and compliance training as needed
• Identify ways to improve efficiency, strengthen processes, and reduce privacy risk
• Learn the business and review existing policies and documentation
• Recommend improvements and take greater responsibility for building and maintaining privacy processes
• Travel less than 5% annually, potentially including international trips

Partner Development Manager

ServiceNow Implementation, Administration

Privacy and Compliance Analyst