Benjamin F. Edwards

Financial Planning and Analysis

• Provide exceptional service and support to a Financial Advisor or team of Advisors and clients
• Provide client service for check requests, deposits, wiring funds, record-keeping, and adjustments
• Assist with preparing reports and materials for client meetings
• Participate in live meetings with Financial Advisors and clients
• Provide quotes and account-related information
• Accept and enter client orders and orders on behalf of Financial Advisors
• Assist with opening new accounts and sending required account and transaction documents
• Handle client inquiries and schedule appointments by phone and in person
• Keep client information and documentation current according to firm and industry requirements
• Research and resolve account problems and missing documents
• Identify errors and initiate corrective measures
• Create, prepare, and review daily client reports
• Liaise between the Branch and Home Office on projects and issues
• Assist Financial Advisors with prospecting through mailings and seminars
• Maintain files according to firm and regulatory guidelines
• Scan and organize documents, schedule meetings and calendar events, execute daily tasks, prepare correspondence, and assist with mailing and client requests
• Mentor and support other team members and assist with training
• Perform administrative duties requested by Financial Advisors or the Branch Manager
• Provide backup support to other branch support personnel
• Perform other related duties as assigned

Explore Registered Financial Client Associate at Benjamin F. Edwards. Review requirements and application details.

Registered Financial Client Associate

• Serve as the primary point of contact for clients and provide high-level support
• Respond to client inquiries and ensure timely resolution
• Assist Financial Advisor(s) with opening new accounts and sending required account and transaction documents
• Research and resolve account problems and missing documents
• Identify errors, initiate corrective measures, and relay correct information to clients
• Create, prepare, and review daily client reports and presentations
• Maintain client notes and follow up on action items using Salesforce, Orion, and Microsoft Bookings
• Assist with financial planning by entering client data in MoneyGuidePro
• Guide clients through account setup and review options in the client portal
• Scan and organize documents, schedule meetings and calendar events, execute daily tasks and notifications, prepare correspondence, and assist with mailing and client requests
• Liaise between the Branch and Home Office regarding technology needs, vendors, branch procedures, projects, and issues
• Assist Financial Advisor(s) with prospecting through mailings and seminars
• Follow firm policies, procedures, and regulatory recordkeeping guidelines
• Perform administrative duties and provide backup support to branch personnel
• Perform other related duties as assigned

Explore Financial Client Associate at Benjamin F. Edwards. Review requirements and application details.