Better Impact Inc.

Account Executive

• Run the full sales cycle from discovery through close
• Qualify opportunities and lead consultative, value-focused product demonstrations
• Navigate pricing conversations and objections, negotiate, and close new business
• Build approximately 30% of the opportunity pipeline through outbound prospecting via phone, email, LinkedIn, follow-up sequences, and re-engagement of closed-lost opportunities
• Carry and achieve a monthly quota based on ACV and closed-deal volume
• Participate in weekly pipeline reviews and forecasting
• Run discovery and demos using Better Impact’s established methodology and closing process
• Understand prospects’ priorities and urgency and apply established pricing and sales frameworks
• Maintain accurate HubSpot data, including deal stage, next steps, decision-makers, budget holders, and expected close dates
• Partner with SDR/BDR team members and Customer Success on clean handoffs and onboarding expectations
• Stay current on products, pricing, and competitive positioning
• Share customer and market feedback with the broader team
• Report directly to the VP of Sales

Account Executive, Level 1

Advisor

• Guide new members through the Better Impact implementation process from initial planning through successful adoption
• Learn each organisation’s needs, workflows, and goals and recommend suitable implementation approaches
• Lead individual and group software training sessions
• Help members configure and use Better Impact effectively
• Introduce members to additional resources, tools, and services
• Accurately document implementation activity and member information in internal systems
• Conduct success check-ins with existing members
• Monitor usage, feature adoption, and success indicators to identify members needing support
• Help members recover when implementation is incomplete or staffing changes affect software use
• Advise members on configuration or service changes, including upgrades, downgrades, and additional services
• Coordinate internal resources for additional training, services, or support
• Document member needs, recommendations, and services provided
• Triage incoming customer questions when Support team members are away
• Connect members with appropriate resources or people for additional technical support

Account Executive, Level 1

CX Member Implementation & Success Advisor