Blue Cross UK

People Operations

• Provide professional advice and support to managers, employees and volunteers across the organisation
• Manage a varied caseload of employee relations matters, including disciplinary, grievance, capability, absence and performance management cases
• Coach and support managers through formal and informal people processes
• Provide expert advice on employment policies, procedures and best practice
• Identify risks and help managers resolve people issues effectively and consistently
• Support implementation and continuous improvement of people policies and processes
• Analyse people data and trends to identify opportunities for improvement
• Work with the Resourcing team and People & Culture Business Partners to provide a joined-up people service
• Promote an inclusive, positive and values-led culture

People & Culture Advisor

• Build trusted relationships with leaders and managers across designated directorates
• Provide expert advice and guidance on complex employee relations matters
• Support organisational change initiatives, restructures and consultation processes
• Develop and implement directorate people plans aligned to organisational priorities
• Coach and support managers to strengthen leadership capability and people management skills
• Use people data and insight to identify trends, risks and opportunities
• Support workforce planning, succession planning and talent management activity
• Lead and contribute to people projects and organisational initiatives
• Work collaboratively with the wider People & Culture and Resourcing teams to deliver an integrated service
• Promote an inclusive, positive and values-led culture
• Provide strategic and operational people support to leaders across Blue Cross
• Report to the People & Culture Manager

People & Culture Business Partner

Compliance

• Serve as the data compliance subject matter expert supporting delivery of the Blue Cross Data Strategy
• Provide practical compliance guidance across the charity
• Advise on the Direct Marketing Association code, PECR, HMRC Gift Aid compliance, UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025
• Assist with Subject Access Requests and data incident responses
• Review targeted communications and ensure valid permission statements are in place
• Audit third-party supplier standards
• Collaborate with marketing, fundraising, and digital project teams to design compliant processes
• Help develop data quality KPIs and establish standard operating procedures
• Identify opportunities for automation and process improvement
• Advise on responsible and transparent use of data in Artificial Intelligence
• Deliver training and guidance on data handling
• Work with the Head of Legal and Data Protection Officer and colleagues in Information Services

People & Culture Advisor

People & Culture Business Partner

Data Compliance Officer