BotCity

Product Manager

• Own Orchestrator’s product backlog end-to-end, including grooming, prioritization, dependency management, and sprint readiness
• Ensure sprint items have clearly defined acceptance criteria to eliminate scope ambiguity and rework
• Frame backlog items as testable hypotheses where appropriate
• Lead sprint planning, refinement, review, and retrospective ceremonies
• Translate strategic direction into clear, well-scoped user stories
• Initiate and structure discovery work each sprint cycle, including user feedback synthesis, assumption mapping, and delivery retrospectives
• Provide evidence-based recommendations
• Clarify requirements during development, unblock engineers, and protect sprint integrity
• Define, monitor, and report delivery health KPIs through Jira, including sprint predictability, defect leakage, and cycle time
• Contribute a delivery-informed perspective to roadmap and product direction discussions

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Product Owner

Frontend Engineer

• Own and evolve the front-end of BotCity’s products
• Develop, deploy, and maintain scalable, responsive web applications using modern front-end technologies
• Focus primarily on desktop experiences, with some mobile development that may evolve over time
• Collaborate with product managers and UX/UI designers to understand requirements and translate them into technically feasible, user-friendly solutions
• Maintain and improve the front-end codebase by refactoring legacy code and implementing best practices
• Ensure performance across multiple devices and browsers
• Participate in code reviews and uphold front-end development best practices
• Identify and troubleshoot front-end issues to ensure a seamless user experience
• Write reusable code and libraries for future use
• Optimize components for maximum speed
• Set front-end standards and playbooks to help the team scale
• Raise the team’s bar through code reviews, pairing, and knowledge sharing
• Report to the Engineering Manager

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Senior Frontend Engineer

Product Designer

• Design end-to-end experiences from initial sketches and wireframes to high-fidelity, responsive prototypes across product modules
• Review implemented features before release to ensure fidelity and consistency
• Define success metrics for design initiatives and track post-launch impact using product analytics and user feedback
• Apply accessibility and usability best practices across deliverables
• Produce high-fidelity screens and detailed specifications in Figma in English and Brazilian Portuguese
• Help build and evolve BotCity’s Design System with the UX Lead and front-end team
• Analyze existing functionality and propose UX improvements to reduce friction and improve user efficiency
• Build interactive prototypes to test usability and communicate complex flows
• Support product discovery with the UX Lead and PM through qualitative interviews, user journey mapping, and validation with B2B clients
• Convert research findings into UX artifacts such as User Journey Maps and Personas
• Document and share insights with the team
• Partner with Product, Engineering, and Customer Success to align design solutions with technical constraints and business goals
• Report to the UX Lead

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