brightfin

Business Development Rep

• Develop and execute outbound business development strategies targeting enterprise accounts, key verticals, or new regions
• Identify decision-makers and build relationships
• Drive outreach campaigns through cold-calling, account-based marketing, email, and social selling
• Engage and qualify inbound leads against target buyer personas
• Use a consultative approach to uncover customer pain, budget, authority, and timeline (BANT)
• Conduct qualifying calls, including introductory demos and BANT validation, to progress qualified leads to the sales team
• Coordinate with marketing on account-based marketing and event marketing activities
• Represent brightfin at industry events, conferences, webinars, and partner meetings
• Develop custom messaging, sales collateral, battle cards, and competitive positioning with Product, Marketing, and Sales Leadership
• Iterate on messaging, playbooks, cadences, and qualification criteria with sales and product leadership
• Maintain pipeline visibility and provide forecasts and reporting of business development metrics
• Generate sales qualified leads and opportunities
• Track outreach-to-meeting-to-opportunity conversion rates
• Contribute to revenue targets

Business Development Representative – BDR

Customer Success Manager

• Work with the assigned Client Success Manager, who acts as the primary client point of contact
• Complete recurring delivery tasks such as Quarterly Business Review creation, real-time usage checks, and allocation reporting
• Advise the Client Success Manager of client-related challenges and opportunities
• Provide documentation support so the Client Success Manager can facilitate clients successfully
• Track missing invoices, monitor open tickets and incidents, and follow up where needed
• Work with carriers to resolve billing disputes or ticket issues
• Serve as backup for the Client Success Manager
• Coordinate with Procurement, Service Desk, and Expense Management teams supporting customers

Business Development Representative – BDR

Client Success Specialist – Ukraine Private Entrepreneur