Brighton Science

General

• Serve as the first point of contact for technical questions on lab instrumentation, software, and surface measurement
• Resolve issues or escalate them to the appropriate internal team
• Train customer engineers, technicians, and quality teams on water contact angle, surface chemistry, adhesion fundamentals, and instrument/software capabilities
• Help customers apply surface measurement to cleaning, surface treatment, bonding, coating, and quality-control processes
• Hold regular check-ins with assigned customers and support progress toward their goals
• Support new customer onboarding, with a path to leading onboarding independently
• Monitor customer measurement data and usage for changes and risk signals
• Maintain accurate customer records, activity, and account details in HubSpot
• Document customer feedback, technical issues, and bug reports for product and engineering teams
• Build expertise in surface preparation and adhesion-related manufacturing processes
• Support renewals and identify opportunities to expand BConnect into new lines, sites, and applications
• Build strong relationships with customer engineers and quality teams and monitor account health

Explore Surface Science Applications Specialist at Brighton Science. Review requirements and application details.

Surface Science Applications Specialist

Scientist

• Serve as the first point of contact for technical questions about lab instrumentation, software, and surface measurement
• Resolve technical issues or escalate them to the appropriate internal team
• Train customer engineers, technicians, and quality teams on water contact angle, surface chemistry, adhesion fundamentals, and instrument and software capabilities
• Help customers apply surface measurement to cleaning, surface treatment, bonding, coating, and quality-control processes
• Hold regular check-ins with assigned customers and support their progress toward goals
• Support new customer onboarding, with a path to leading onboarding independently
• Monitor customer measurement data and usage for changes and risk signals
• Maintain accurate customer records, activity, and account details in HubSpot
• Document customer feedback, technical issues, and bug reports for product and engineering teams
• Build expertise in surface preparation and adhesion-related manufacturing processes
• Support customer renewals and identify opportunities to expand BConnect into new lines, sites, and applications
• Build strong relationships with customer engineers and quality teams while monitoring account health

Explore Customer-Facing Scientist at Brighton Science. Review requirements and application details.

Customer-Facing Scientist

Customer Specialist

• Serve as the first point of contact for technical questions about lab instrumentation, software, and surface measurement
• Resolve technical issues or escalate them to the appropriate internal team
• Train customer engineers, technicians, and quality teams on water contact angle, surface chemistry, adhesion fundamentals, and instrument/software capabilities
• Help customers apply surface measurement to cleaning, surface treatment, bonding, coating, and quality-control processes
• Hold regular check-ins with assigned customers and support effective BConnect usage
• Support new customer onboarding, with a path to leading onboarding independently
• Monitor customer measurement data and usage for risk signals and flag accounts needing attention
• Maintain accurate customer records, activity, and account details in HubSpot
• Document customer feedback, technical issues, and bug reports for product and engineering teams
• Build expertise in surface preparation and adhesion-related manufacturing processes
• Support renewals and identify opportunities to expand BConnect into new lines, sites, and applications
• Build customer relationships, monitor account health, and serve as a technical resource

Explore Technical Customer Specialist at Brighton Science. Review requirements and application details.

Open roles

Surface Science Applications Specialist

Customer-Facing Scientist

Technical Customer Specialist