CAA-Québec

Business Intelligence Analyst

• Lead business intelligence initiatives, including the design and enhancement of reports, dashboards, and ad hoc analyses
• Transform business data into meaningful insights to support decision-making
• Present analytical findings to stakeholders, ensuring data quality, consistency, and accurate interpretation
• Serve as a resource for business units and support them in understanding and using data related to their operations
• Collaborate with team members to enrich, structure, and improve the reliability of data required to meet business needs
• Contribute to the continuous improvement of business intelligence practices and to various innovation projects
• Participate in the team’s Scrum activities and contribute to innovation projects within the sector

Insurance

• Answer customer calls and identify their needs
• Gather relevant information to provide the best coverage
• Provide detailed information about the features and benefits of insurance products
• Ensure compliance with AMF requirements
• Meet performance expectations for efficiency and sales
• Contribute to team spirit and collective intelligence
• Keep knowledge up to date and develop expertise
• Advise clients on other CAA-Quebec products and services

Business Intelligence Analyst

Travel Insurance Representative, AMF-Certified