Cafeyn

Account Manager

• Identify, research, and evaluate potential brand partners, B2C opportunities, and co-marketing leads in the DACH region
• Create localized pitch emails and outreach materials
• Maintain and structure the partnership pipeline, following up on inquiries and initial contacts
• Support the planning, setup, and rollout of partnership campaigns
• Coordinate advertising assets, landing pages, and promotional materials with partners and internal teams
• Track campaign timelines, organize voucher codes, and collect partner assets
• Track, record, and analyze conversion rates, leads, and partner-driven trial subscriptions
• Prepare presentations, performance reports, and recommendations for action
• Monitor partner promotions, bundle offers, and commercial trends in digital subscriptions and media
• Identify new partnership channels and innovative co-branding formats

DACH Partnerships Management Intern

Customer Support

• Join the Customer Care team and respond to users’ daily inquiries.
• Handle customer requests via email, phone, and social media.
• Ensure high-quality customer relationship management in line with KPIs.
• Contribute to optimizing tools and processes.
• Proactively report pain points and bugs to internal teams.
• Contribute to the continuous improvement of the service and actively propose solutions.

DACH Partnerships Management Intern

Junior Customer Care Representative