CanadaVisa

Full-stack Engineer

• Own the revenue system across every CV Labs service unit, from first form fill through signed retainer and referrals
• Audit each unit's funnel across the technology stack and produce a ranked action plan
• Audit and improve attribution so signed retainers can be traced to contributing ads, articles or referrals
• Standardize statuses, pipelines, custom fields and smart views across service units
• Retire unowned workflows and maintain rep domains, mailbox authentication, SMS, dialers and deliverability
• Design lead routing and speed-to-lead processes
• Build behavior-triggered follow-up workflows
• Build AI agents for pre-call briefs, CRM updates, approved follow-up drafts and overnight CRM hygiene
• Own and prioritize a backlog of agents, workflows and internal tools
• Scope, prototype, measure, monitor and maintain builds, including cost tracking and fallbacks
• Establish legal-firm guardrails for client-facing copy, legal advice and client data access
• Create reusable pipeline, routing and reporting templates for new service units
• Partner with an AI engineer on design while owning the CRM, workflows, routing, rep tools, agents and reporting definitions
• Track rep hours saved, speed-to-lead, follow-up coverage, attribution coverage and trusted revenue reporting

GTM Engineer

Attorney

• Support Clio matter opening/closing and file management
• Help run the government mail process, tracking time-sensitive correspondence, actioning it, and communicating with clients
• Track client payments against files and flag gaps
• Support the build-out of a centralized payment-tracking process
• Write clear, usable documentation and SOPs
• Provide vendor coordination, reporting support, and other cross-functional operations support
• Identify fragile or undocumented manual processes and help build fixes

GTM Engineer

Operations Associate, Legal AI