Card Kingdom

Sales

• Deliver exceptional customer service and create a rich customer experience around gaming and creative play
• Greet customers when they enter and acknowledge them when they leave
• Spend maximum time on the main floor, using the cash wrap for transactions, phone calls, lending library requests, and request list inquiries
• Guide customers through product selection by matching game characteristics to their interests
• Learn and play new games to showcase products throughout the store and restaurant
• Maintain knowledge of best sellers and game rules to answer customer questions
• Inform and encourage customers to attend relevant events
• Develop relationships with customers and gaming communities
• Maintain additions to the Customer Request log
• Complete POS transactions, including sales, returns, exchanges, and end-of-day reconciliation
• Complete online admin website transactions, including online order pickups and sell-order drop-offs
• Merchandise and dust product displays daily according to company standards
• Maintain store aesthetics by eliminating clutter and cleaning customer-facing areas
• Follow opening and closing procedures, including alarm usage and coordination with Restaurant and Facilities
• Perform other duties as assigned

Retail Sales Associate

• Deliver exceptional customer service in an establishment centered on gaming and creative play
• Greet each customer entering the store and acknowledge customers as they leave
• Maximize time on the main floor, using the cash wrap for transactions, phone calls, lending library requests, and request list inquiries
• Guide customers through product selection by matching game characteristics to customer interests
• Learn and play new games to showcase products throughout the store and restaurant
• Maintain understanding of best sellers and rules of play to answer customer questions
• Inform and encourage customers to attend relevant events
• Develop relationships with customers and gaming communities
• Maintain additions to the Customer Request log
• Complete POS transactions, including sales, returns, exchanges, and end-of-day reconciliation
• Complete admin website transactions, including online order pickups and sell order drop-offs
• Merchandise and dust product displays daily according to company standards
• Maintain store aesthetics by eliminating clutter and cleaning customer-facing areas
• Follow opening and closing procedures, including alarm usage and coordination with Restaurant and Facilities
• Perform other duties as assigned

• Deliver exceptional customer service and create a rich customer experience around gaming and creative play
• Greet each customer entering the store and acknowledge customers as they leave
• Maximize time on the main floor; use the cash wrap for transactions, phone calls, lending library requests, and request list inquiries
• Guide customers through product selection and match game characteristics to customer interests
• Learn and play new games to showcase products throughout the store and restaurant
• Maintain understanding of best sellers and game rules to answer customer questions
• Inform and encourage customers to attend relevant events
• Develop relationships with customers and gaming communities
• Maintain additions to the Customer Request log
• Complete POS transactions, including sales, returns, exchanges, and end-of-day reconciliation
• Complete admin website transactions, including online order pickups and sell order drop-offs
• Merchandise and dust product displays daily according to company standards
• Maintain store aesthetics by eliminating clutter and cleaning customer-facing areas
• Follow opening and closing procedures, including alarm usage and coordination with Restaurant and Facilities
• Perform other duties as assigned