CareerJoy

Program Manager

• Manage the full delivery lifecycle from kickoff, setup, and participant onboarding through workshop execution, coaching streams, assessment debriefs, and structured follow-through
• Serve as the primary contact for assigned client partnerships and conduct regular check-ins during and after engagements
• Monitor delivery against client goals and synthesize outcome data, participant growth stories, and impact metrics for executive account reviews
• Lead tailored initiatives from discovery to completion, coordinating requirements, content development, dependencies, risks, and handoffs
• Build work-back schedules and coordinate materials, invitations, logistics, and delivery activities
• Anticipate operational bottlenecks and resolve scheduling, technology, or participant issues
• Administer assessment tools including EQ-i 2.0, DiSC, and 360 surveys
• Coordinate assessment debriefs and guide participants through learning portals
• Direct virtual and on-site workshop and coaching event production using Microsoft Teams and Zoom
• Set up events, breakout rooms, facilitator preparation, and live technology troubleshooting
• Capture and aggregate feedback from surveys, coach observations, and debriefs to improve content, workflows, and experiences
• Maintain CRM and program records in HubSpot, PandaDoc, and project platforms
• Enhance templates, quality controls, and Microsoft 365/Teams workflows using frontline insights
• Guide facilitators, coaches, and support staff through collaborative coordination

Explore Learning and Development Program Manager at CareerJoy. Review requirements and application details.

Learning and Development Program Manager

Coach

• Deliver individual coaching focused on career pivots, transitions, onboarding, and outplacement
• Provide 1:1 leadership coaching on leadership presence, strategic communication, emotional intelligence, team dynamics, difficult conversations, and career transitions
• Conduct structured initial meet-and-greet sessions to build trust, uncover goals, and create actionable coaching journeys
• Lead engaging, inclusive, and practical workshops for corporate teams across Canada
• Deliver workshops virtually through MS Teams/Zoom and occasionally on-site
• Apply modern adult learning principles to foster open discussion, psychological safety, and real-world skill application
• Collaborate with the People, Culture & Operations team on workshop setup, technology integration, and post-session follow-through
• Work with emerging managers, mid-level leaders, professionals, and cross-functional teams in corporate and private-sector environments nationwide

Explore Leadership Coach, Facilitator at CareerJoy. Review requirements and application details.