Clair

Product Manager

• Identify, evaluate, and help define opportunities for new Clair products and experiences
• Define and execute product strategy and roadmaps in ambiguous, fast-moving environments
• Partner with engineering and design to move from concept to experiment to product
• Build, test, learn, and iterate quickly
• Balance user needs with partner priorities, business requirements, and embedded fintech constraints
• Work with partner management and go-to-market teams to identify opportunities and unmet needs
• Develop understanding of Clair users through feedback, behavioral data, research, and direct conversations
• Work with data and analytics teams to develop hypotheses and evaluate product performance
• Collaborate with design and support teams to create intuitive financial product experiences
• Partner with regulatory, finance, operations, and internal stakeholders to navigate complex requirements
• Bring the customer voice into product strategy, roadmap discussions, and product decisions
• Analyze market trends, customer needs, and the fintech landscape to identify innovation opportunities
• Advocate for product strategy and point of view with senior leadership
• Own work from problem identification through launch and iteration

Product Manager, Connect

Full-stack Engineer

• Partner with design, product, and data teams to define technical strategy and evaluate product trade-offs
• Architect and deploy features using AI models and autonomous agentic workflows
• Integrate modern AI tools into team workflows and product architecture
• Design resilient systems considering latency, scale, downstream data consumers, and telemetry
• Ensure data pipelines receive clean, actionable events
• Own features end-to-end after launch
• Instrument key metrics and monitor performance dashboards
• Investigate post-release gaps and iterate based on user behavior and business outcomes
• Build products handling millions of transactions with sub-second performance
• Attend occasional company onsites and project-planning travel

Senior Engineer, Core Products

Data Analyst

• Leverage data to drive user growth, identify trends, and influence product and business decisions
• Collaborate with cross-functional business partners to address analytical questions and evaluate hypotheses
• Define and manage key metrics for strategic product, growth, and operational decisions
• Enable stakeholders to independently explore and utilize data
• Build data ingestion and transformation pipelines using tools like dbt
• Develop dashboards, memos, slides, and visualizations that tell stories and inspire action
• Brainstorm ideas, verify analyses, and review peers’ work for accuracy and quality
• Support Clair’s mission to provide digital banking and on-demand pay services to America’s workers

Senior Data Analyst

Customer Support

• Answer questions over phone, text, and email as the first line of support
• Provide exceptional customer service in every interaction
• Become a product expert on Clair’s signup process, earned wage advance (EWA), and repayment products
• Learn the ins and outs of earned wage advance support and the on-demand pay space
• Mediate between product teams, tech teams, partner teams, and Clair users
• Work closely with colleagues invested in Clair’s users and mission

Product Manager, Connect

Senior Engineer, Core Products

Senior Data Analyst

Customer Support Representative