Clinch

Client Partner

• Develop and execute a customer-led growth strategy for a Holding Company and its agencies globally
• Build and manage an engagement strategy for senior executives within the Holding Company and Agency OpCos
• Develop commercial structures for growth across traded, programmatic, and social products
• Set agency performance goals and KPIs, monitor progress, analyze performance data, and provide feedback
• Lead education and enablement of key agency functions
• Identify agency collaboration opportunities around large-scale creative solutions
• Engage proactively with creative agencies
• Collaborate with HoldCo on go-to-market plans through joint PR, marketing, co-selling, and materials
• Grow upsell and cross-sell revenue from existing client accounts
• Serve as senior lead on assigned existing accounts
• Provide regular revenue forecasts for existing and prospective accounts
• Lead risk assessment and mitigation to maintain healthy HoldCo and account relationships
• Collaborate with Sales and CX teams to drive growth

Sales Operations Manager

• Support sales planning, forecasting, reporting, and pipeline management
• Manage Clinch’s CRM, including reports, analytics, accurate CRM records, sales documents, contracts, proposals, and customer information
• Coordinate sales meetings, appointments, travel, demonstrations, and other client-related logistics
• Support sales representatives throughout the sales cycle with prospects, clients, and cross-departmental teams
• Establish regular bi-directional lead and pipeline reporting with marketing stakeholders for growth-oriented sales-marketing initiatives
• Generate and process sales orders and ensure timely follow-up
• Coordinate with internal teams to facilitate sales activities, reporting, and customer needs
• Identify opportunities to improve sales processes, organization, and efficiency
• Provide general administrative and operational support to the sales team