Conta Simples

Analyst

• Analyze requests to increase transaction limits (PIX, TED, payment slips, and cards), applying business and risk rules
• Evaluate requests to unlock virtual cards and cases escalated via WhatsApp
• Analyze transaction disputes, classifying them as fraud or non-fraud disputes
• Conduct account reactivation analyses, including KYC validation
• Ensure decisions are made within regulatory deadlines, with quality and consistency
• Identify bottlenecks and contribute ideas for improvement and automation
• Work closely with Customer Support, Product, and Security teams

Fraud Prevention Analyst – Junior

Financial Planning and Analysis

• Lead the preparation, monitoring, and review of the annual Budget and short- and long-term Forecast projections
• Rigorously monitor COGS, banking operations costs, Opex, general and administrative expenses, and payroll, ensuring adherence to the budget
• Conduct Actual vs. Budget / Forecast variance analyses and diagnose operational and financial deviations
• Lead the pursuit of financial efficiency by identifying bottlenecks, waste, and cost optimization opportunities
• Develop feasibility studies, advanced financial models, and management reports to support executive decision-making
• Proactively collaborate with leaders across various departments to provide guidance and ensure budget governance
• Apply Artificial Intelligence and automation tools to optimize financial analyses, scale processes, and improve reporting accuracy
• Act as a Business Partner to operational and administrative teams

Senior FP&A and Cost Analyst

Risk

• Promote a culture of identifying, measuring, assessing, monitoring, controlling, and mitigating risks that may affect Conta Simples
• Manage Internal Controls and Operational Risk impartially and efficiently, acting proactively and with credibility
• Identify, map, and assess processes with a focus on Internal Controls and Operational Risk, in accordance with the applicable methodology
• Assess processes to identify weaknesses and gaps, with a focus on operational efficiency
• Collaborate with the first line of defense (business areas)
• Monitor and update the Risk and Control Matrix and the team’s work tools
• Follow up on Action Plans based on identified risks
• Take a consultative approach, helping teams implement improvements and governance best practices

Fraud Prevention Analyst – Junior

Senior FP&A and Cost Analyst

Senior Internal Controls and Operational Risk Analyst