Converge Insurance

Manager

• Own the full delivery lifecycle of the Unity–carrier integration, from discovery and requirements through build, testing, deployment, hypercare, and operational handover
• Serve as the primary contact between Converge and the Australian carrier partner
• Manage partner relationships, communication cadence, and escalations
• Build and maintain integration project plans covering scope, milestones, resources, budget, and risks
• Coordinate engineering, integration/API, QA, infrastructure, security, and partner-side teams
• Ensure compliance with Australian regulatory, data privacy, and compliance requirements
• Coordinate SIT, UAT, partner certification, and go/no-go readiness decisions
• Define SLAs/OLAs, support models, and escalation paths for post-launch operations
• Lead cross-functional internal projects across departments
• Translate business objectives into delivery plans with owners, timelines, and success criteria
• Manage dependencies, conflicts, resource constraints, blockers, and stakeholder decisions
• Support portfolio prioritization with visibility into project status, capacity, and risks
• Establish delivery governance, steering committees, status reporting, RAID logs, and change control
• Monitor KPIs and SLAs and drive corrective action
• Lead post-implementation reviews and lessons-learned sessions
• Develop reusable delivery templates, playbooks, and processes
• Support incident and problem management, including root-cause analysis
• Build relationships with department leads, executive sponsors, external partners, customers, and end users
• Manage scope, timelines, costs, budgets, forecasts, actuals, vendors, statements of work, change requests, and invoicing
• Negotiate resource allocation with functional managers
• Deliver the Unity integration within agreed scope, timeline, and budget
• Document and implement a repeatable partner-integration playbook

Service Delivery Manager

Software Engineer

• Lead the design, development, and ownership of full-stack features across React/Next.js frontends and Python backend services
• Build scalable GraphQL APIs for internal applications and external partner integrations
• Drive technical solutions from ambiguous requirements through implementation and production release
• Own CI/CD pipelines, deployment strategies, and production stability for supported services
• Design advanced UI patterns, data visualizations, and analytics-driven workflows with product and design leaders
• Maintain code quality through reviews, testing strategies, and refactoring initiatives
• Evaluate and champion new technologies and best practices
• Mentor mid-level and junior engineers through code reviews, pairing, and technical guidance
• Influence platform architecture and long-term technical direction
• Communicate technical tradeoffs to technical and non-technical stakeholders

SDET

• Pair program with a small, nimble team of developers
• Work with the Lead QA Engineer and Head of Engineering on the overall technical SQA strategy
• Transform specifications into test plans, lean Jira tasks, and production-ready code within a three-week agile sprint process
• Explore new test frameworks and methodologies for applicability to the Converge Unity platform
• Create automated tests for GraphQL API queries and mutations
• Create automated tests for on-demand data collection and ETL Airflow jobs
• Create automated tests using Playwright for the React front end
• Create test reports via QA Touch
• Create data anomaly detection libraries
• Query the GraphDB using Cypher
• Continuously test microservices via CI/CD
• Refactor and maintain the Python codebase
• Work with team members and stakeholders across the business
• Prepare and present content to Converge stakeholders
• Assist with broader platform development as required

Senior Software Engineer in Test

Full-stack Engineer

• Own and drive architectural decisions across the platform, including API design, data modeling, infrastructure, security, and third-party integrations
• Define and raise engineering standards for code quality, testing, documentation, and secure coding practices consistent with SOC 2
• Lead technical scoping, risk identification, and estimation for major product initiatives
• Drive the AI-powered underwriting roadmap and intelligent automation for cyber-risk assessment
• Identify and resolve technical debt while balancing short-term delivery with long-term platform health
• Lead, mentor, and develop senior and mid-level engineers through coaching, code reviews, and pairing sessions
• Foster psychological safety, continuous learning, and accountability across engineering
• Partner with underwriting, actuarial, and product leadership to translate business requirements into scalable technical solutions
• Partner with the CTO on technical strategy, roadmap priorities, and platform scalability
• Lead engineering's contribution to the SOC 2 journey
• Manage relationships with external data providers and risk analytics platforms such as KYND
• Design and deliver production-grade features for quoting, policy management, broker workflows, and claims integrations
• Architect and maintain observable data pipelines for risk assessment and actuarial modeling
• Own CI/CD infrastructure, deployment reliability, and platform observability
• Ensure the platform scales securely with user volume and product sophistication

Service Delivery Manager

Software Engineer

Senior Software Engineer in Test

Tech Lead, Software Engineer