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ConvergintPosted 10/19/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $25 - $37 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, repairing, and maintaining banking security equipment, including drive-up and electronic systems. Possesses strong communication skills and a customer-focused approach while adhering to industry regulations and safety standards.
Highest-signal resume keywords
Troubleshooting Banking Security EquipmentInstallation Of Drive-Up SystemsLocksmithing And Electronic SecurityCustomer Service And CommunicationPreventive Maintenance And Compliance
About the role
Key responsibilities & impact- Troubleshoot, repair, and perform preventive maintenance on banking security equipment
- Install equipment and service existing customers by responding to service calls
- Install, repair, rebuild, and service remote drive-up systems, audio, and video equipment
- Handle locking mechanisms including drawer locks, vaults, secure keyways, and banking-specific systems
- Install, program, test, repair, and service drive-up, locksmith, and electronic systems and equipment
- Configure and support network systems and equipment for assigned projects
- Perform preventative maintenance
- Mentor less experienced staff
- Handle moderately complex installations, including alert systems
- Complete final connections, testing, and customer training for new units
- Respond to customer service, scheduled maintenance, emergency, and after-hours calls
- Identify project challenges and assist with strategies to minimize cost and schedule deviations
- Inspect completed work for specification and manufacturer compliance
- Estimate replacement equipment cost, time, and materials
- Clean, maintain, adjust, calibrate, and service equipment
- Troubleshoot malfunctioning equipment or software systems
- Advise management regarding customer satisfaction, product performance, installation techniques, standards, and product improvements
- Maintain a professional image and perform other requested duties
Requirements
What you’ll need- High School/GED or equivalent experience
- Working knowledge of drive-up, locking, and electronic systems specific to the banking industry
- Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system
- Solid knowledge of mechanical and electrical systems
- Strong oral and written communication skills
- Customer focus
- Adaptability
- Preferred but not required: technical diploma and/or equivalent trade experience (e.g. Electrician)
- Preferred but not required: 1 year of previous technician experience within a commercial, industrial, or facilities operation setting
- Preferred but not required: experience in electronic, fire alarm & life safety, and/or building automation industries
- Required specialization in at least one area: locksmiths, drive-up, or electronic security
- Must execute work in accordance with State and local regulations and company health and safety policies and procedures
Benefits
Comp & perks- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairingPreventive MaintenanceInstallationProgrammingTestingLocking MechanismsMechanical SystemsElectrical SystemsDigital Video Recorders
Soft Skills
Strong Oral CommunicationStrong Written CommunicationCustomer FocusAdaptabilityMentoring
Tools & Technologies
Network Video RecordersElectronic SystemsAlert SystemsRemote Drive-Up SystemsBanking-Specific Systems
Certifications & Qualifications
High School Diploma Or GEDTechnical Diploma (Preferred)
Industry Keywords
Banking IndustryElectronic SecurityFire Alarm & Life SafetyBuilding AutomationState And Local Regulations