Coperniq Inc.

Business Development Rep

• Prospect target accounts through phone, email, LinkedIn, and other channels
• Identify owners, executives, and other key decision-makers
• Create and qualify new sales opportunities
• Book and attend qualified sales meetings
• Understand customer pain, priorities, timing, and buying intent
• Maintain accurate CRM records, opportunity data, and next steps
• Follow up consistently with prospects throughout the sales process
• Work with the founders and sales team to improve targeting, messaging, sequences, and outbound strategy
• Test new approaches and help build the outbound playbook for future BDRs
• Develop customer, market, product, discovery, qualification, and sales-process knowledge
• Progress toward running discovery calls, delivering product demos, building proposals and business cases, managing stakeholders, handling objections, negotiating commercial terms, and owning opportunities through close
• Target approximately $350,000 in Sales Accepted Pipeline per month at full ramp

Founding BDR

Customer Success Manager

• Own customer onboarding and go-live from handoff through successful implementation
• Drive product adoption through workflow coaching, health checks, QBRs, and proactive customer engagement
• Learn each customer's business and configure Coperniq around their real-world workflows
• Monitor account health and churn risk and intervene before cancellations
• Handle customer escalations and coordinate with Product, Engineering, and Solutions Engineering
• Own renewals and de-escalations for assigned accounts
• Turn customer feedback into actionable inputs for the product team
• Identify expansion opportunities when customers receive strong value from Coperniq
• Build processes, playbooks, and systems to scale the Customer Success organization