Cotton Holdings Inc.

Director

• Build and maintain business relationships with adjusters, property owners, facility managers, and other key clientele to generate commercial opportunities
• Prepare scopes of work, estimates, contracts, and initiate project operations
• Manage file management, client communication, and timely collection of invoiced amounts
• Partner with Regional Marketing Director and Regional Operations Manager to align efforts and create regional synergies
• Collaborate with project managers to ensure projects are executed as planned and maintain service quality
• Follow company policies, protocols, accounting procedures, and reporting requirements
• Draft estimates and secure signed contracts before project start
• Launch production while project management and resources are mobilized
• Resolve issues and secure potential work using sound judgment
• Complete and document Change Orders
• Develop client- and adjuster-focused solutions
• Secure projects in competitive bidding situations
• Resolve conflicts with customers and adjusters
• Monitor field staff performance and productivity
• Oversee project scope changes, invoice submission, and payment collection

Construction Project Director

Business Development Rep

• Lead expansion of the national presence and drive sales for commercial clients across public entity, hospitality, healthcare, multi-family, retail, and other industries
• Foster strategic partnerships with key commercial-industry stakeholders using an established network
• Uphold and enhance customer relationships through excellent customer service
• Deliver emergency and non-emergency restoration and disaster recovery solutions for commercial clients
• Introduce innovative solutions addressing commercial clients’ needs during global disaster events and preplanned projects
• Monitor market trends and opportunities in the restoration and construction industry
• Act as a business continuity partner for clients’ emergency service needs
• Relay customer needs to Project Directors, Project Managers, and field personnel to support project efficiency and client objectives
• Network consistently with clients and the sales marketing team
• Attend professional networking events, conferences, and trade shows as needed
• Oversee revenue-generating activities, cultivate relationships, expand existing relationships, and close deals

Business Development

• Secure new commercial policyholder clients.
• Foster strong relationships with commercial property loss decision influencers.
• Schedule in-person presentations with key decision-makers.
• Generate new leads and secure long-term contracts.
• Close leads and drive revenue through strategic partnerships.
• Maintain customer relationships and act as a business continuity partner for emergency service needs.
• Collaborate with Project Coordinators, Project Managers, and Field personnel to ensure efficient project execution and client satisfaction.
• Utilize marketing tools to promote company services and increase revenue.
• Monitor, train, and assist in maintaining vendor programs.
• Represent Cotton Holdings with integrity and professionalism.

Commercial Business Development Executive

Outside Sales

• Respond to leads provided by Cotton’s Business Intelligence Center or local referral sources immediately, 24/7
• Establish and maintain positive relationships with property owners/managers who have experienced property loss
• Effectively communicate Cotton’s suite of services to affected property owners/managers
• Identify and articulate critical steps and services necessary to achieve recovery
• Act as liaison between client and Cotton operations personnel
• Perform business development outreach when not responding to emergencies
• Create revenue opportunities by consulting with property owners who have suffered property damage
• Remain on call 24/7 to rapidly respond to property damage events
• Build trust and rapport with property owners following property damage events
• Apply knowledge of construction, roofing, and restoration methods and technologies

Construction Project Director

Business Development

Commercial Business Development Executive

Field Sales Representative