Crane Cryogenics

Customer Support

• Lead, mentor, and develop the Customer Service Administration team
• Set clear goals and expectations and use KPI-driven standard work to monitor progress and drive performance
• Identify and manage metrics supporting the annual operating plan, productivity, customer satisfaction, and policy compliance
• Allocate customer assignments to balance workload and ensure timely, accurate order administration
• Drive standardization, efficiency, and customer satisfaction across the order-to-delivery process
• Champion continuous improvement initiatives
• Serve as an escalation point and provide guidance, direction, and timely resolution
• Act as customer advocate for order management and capture and communicate the Voice of the Customer
• Lead contract administration, order fulfillment, and end-to-end customer support activities
• Perform other tasks assigned by supervisor or management

Aerospace Customer Service Manager

Sales Engineer

• Negotiate sales opportunities
• Create basic piping layouts and gather project details
• Manage projects from initiation through delivery
• Build and maintain strong customer relationships and loyalty
• Identify technical or operational challenges, evaluate options, and implement effective solutions
• Analyze customer needs to develop appropriate product designs
• Operate and understand relevant equipment and systems
• Adapt technology and equipment to meet customer requirements
• Perform basic structural or piping analysis
• Evaluate costs, benefits, and impacts of potential actions
• Understand system behavior and how operating conditions affect results
• Identify performance indicators and determine required corrective actions
• Manage personal time and coordinate team activities
• Plan and track project expenditures
• Motivate, develop, and guide team members
• Secure and manage equipment, materials, and facilities needed for project success
• Use databases to organize and report information
• Create and manipulate graphics
• Develop and deliver presentations
• Build and maintain spreadsheets with charts and data analysis

Sales Engineer V

Auditor

• Participate in Sarbanes-Oxley compliance audits, financial audits, operational audits, and financial statement audits
• Assess compliance with U.S. GAAP, company policies, and internal control requirements
• Support risk assessments, control evaluations, process reviews, and advisory engagements
• Assist with audit planning, including financial statement analysis, prior audit review, and business risk evaluation
• Participate in opening, status, and closing meetings with management and process owners
• Execute audit procedures and control testing, including SOX testing, and document audit workpapers
• Perform analytical procedures and use data analytics to identify trends, anomalies, control weaknesses, and risks
• Contribute to data analytics, automation, artificial intelligence, and audit technology improvements
• Evaluate internal control design and operating effectiveness and identify process improvements
• Communicate audit observations to the auditor-in-charge
• Conduct interviews and meetings to understand processes, risks, and controls and obtain evidence
• Identify root causes and develop practical, risk-based recommendations
• Draft audit findings, management recommendations, and audit communications
• Assist with audit reports and management presentations
• Maintain audit documentation, testing results, findings, and action plans in Optro (AuditBoard)
• Monitor and validate corrective actions
• Assist with special projects, departmental initiatives, continuous improvement, methodology enhancements, and process automation
• Maintain knowledge of accounting standards, control frameworks, company policies, emerging risks, and industry best practices
• Establish and maintain relationships across the organization
• Receive day-to-day guidance from an Internal Audit Senior or Supervisor and report to the Manager, Internal Audit

Internal Auditor

• Participate in Sarbanes-Oxley (SOX) compliance audits, financial audits, operational audits, and financial statement audits
• Assess compliance with U.S. GAAP, company policies, and internal control requirements
• Support risk assessments, control evaluations, process reviews, and advisory engagements
• Assist with post-acquisition assessments, audit methodology enhancements, audit technology initiatives, data analytics projects, automation opportunities, quality improvement efforts, and other departmental initiatives
• Assist with audit planning, including financial statement analysis, prior audit result review, and business risk evaluation
• Participate in opening, status, and closing meetings with management and process owners
• Execute audit procedures and control testing, including SOX testing, and document detailed audit workpapers
• Perform analytical procedures and use data analytics to identify trends, anomalies, control weaknesses, and potential risks
• Contribute to data analytics, automation, artificial intelligence capabilities, and audit technology improvements
• Evaluate internal control design and operating effectiveness and identify process improvement opportunities
• Communicate audit observations to the auditor-in-charge
• Conduct interviews and meetings with company personnel to understand processes, risks, controls, and supporting evidence
• Assist with root-cause analysis, risk-based recommendations, audit findings, management recommendations, audit reports, and presentations
• Maintain audit documentation, testing results, findings, and action plans in Optro (AuditBoard)
• Monitor and validate corrective actions responding to audit findings
• Maintain understanding of accounting standards, internal control frameworks, company policies, emerging risks, and industry best practices
• Establish and maintain relationships with personnel throughout the organization
• Receive day-to-day guidance from an Internal Audit Senior or Supervisor and report directly to the Manager, Internal Audit

• Participate in Sarbanes-Oxley IT General Controls audits and technology-related advisory reviews
• Support risk assessments, IT control evaluations, and advisory engagements involving governance, risk management, information security, and internal controls
• Support reviews of system implementations, cybersecurity, backup and recovery/disaster recovery, and compliance
• Assist with post-acquisition assessments, audit methodology enhancements, audit technology initiatives, data analytics projects, automation opportunities, and quality improvement efforts
• Assist with audit planning, including technology and risk analysis, prior audit result review, and business risk evaluation
• Participate in opening, status, and closing meetings with management and process owners
• Execute audit procedures and control testing, including SOX testing, and document detailed audit workpapers
• Perform analytical procedures and use data analytics to identify trends, anomalies, control weaknesses, and potential risks
• Contribute to data analytics, automation, artificial intelligence, and audit technology improvements
• Evaluate internal control design and operating effectiveness and identify process improvements
• Conduct interviews and meetings to understand processes, risks, controls, and supporting evidence
• Communicate audit observations and assist with root-cause analysis and risk-based recommendations
• Draft audit findings, management recommendations, audit communications, reports, and presentations
• Maintain audit documentation, testing results, findings, and action plans in Optro (AuditBoard)
• Monitor and validate corrective actions responding to audit findings
• Maintain knowledge of IT auditing standards, control frameworks, company policies, cybersecurity risks, emerging technologies, and industry practices
• Establish relationships with personnel throughout the organization

IT Internal Auditor

• Assist with audit planning activities, including analysis of financial statements, review of prior audit results, and evaluation of business risks
• Participate in opening, status, and closing meetings with management and process owners
• Execute audit procedures and control testing, including SOX testing, and document work in detailed, accurate, and well-supported audit workpapers
• Perform analytical procedures and use data analytics techniques to identify trends, anomalies, control weaknesses, and potential risks
• Contribute to data analytics, automation solutions, artificial intelligence capabilities, and audit technologies
• Evaluate the design and operating effectiveness of internal controls and identify process improvement opportunities
• Communicate audit observations to the auditor-in-charge
• Conduct interviews and meetings with company personnel to understand business processes, risks, and controls and obtain supporting evidence
• Assist in identifying root causes of audit observations and developing practical, risk-based recommendations
• Assist in drafting audit findings, management recommendations, and audit communications
• Assist with audit reports and presentations for management
• Enter and maintain audit documentation, testing results, findings, and action plans within Optro (AuditBoard)
• Support monitoring and validation of corrective actions in response to audit findings
• Assist with special projects, departmental initiatives, continuous improvement efforts, and other assignments
• Contribute to audit methodology enhancements, process automation initiatives, and effective use of audit technologies and tools
• Maintain current knowledge of accounting standards, internal control frameworks, company policies, emerging risks, and industry best practices
• Establish and maintain relationships with personnel throughout the organization