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Crash ChampionsPosted 10/19/2026full-timeSanta Clara • California • United StatesMid-LevelSenior💰 $79,300 - $155,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while ensuring quality standards and effective communication throughout the repair process.
Highest-signal resume keywords
Customer Service SkillsKnowledge Of Multiple Estimating SystemsCCC OneMitchell & AudatexOrganization And Multi-Tasking Skills
About the role
Key responsibilities & impact- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for customers.
- Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
- Pre-close the final repair order.
- Handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.
Requirements
What you’ll need- Customer Service Skills
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast paced environments
- Knowledge of multiple estimating systems
- CCC one preferred
- Mitchell & Audatex
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Initial EstimatesComplete EstimatesDamage EvaluationIn-Process QCFinal Repair Order Pre-Close
Soft Skills
Good Time ManagementAbility To Adapt Easily To Fast-Paced Environment
Industry Keywords
Insurance ProceduresCustomer RightsRepair TechniquesSafetyCrash Champions Quality Standards