CRC Insurance Services

DevOps Engineer

• Administer GitHub Enterprise Cloud at enterprise and organization level, including settings, organization structure, teams, roles, and permissions
• Manage Microsoft Entra ID integration, including SAML SSO, SCIM provisioning, Enterprise Managed Users, join/move/leave lifecycle, and access reviews
• Define and enforce repository governance through rulesets, branch protection, required reviews, CODEOWNERS, commit signing, and repository policies
• Govern GitHub Apps, OAuth apps, personal access tokens, deploy keys, and third-party integrations
• Configure and operate GitHub Advanced Security, including CodeQL, secret scanning, push protection, Dependabot, and security reporting
• Design and codify platform infrastructure as Terraform modules
• Design and operate GitHub-hosted, larger, and self-hosted runners, including Actions Runner Controller on Kubernetes or Azure VM scale sets
• Implement OIDC federation to Azure and manage pipeline secrets, environments, approvals, and protection rules
• Implement software supply-chain controls including dependency review, SBOM generation, artifact attestation/provenance, and pinned action versions
• Design and maintain reusable GitHub Actions workflows, composite actions, and workflow libraries
• Administer Azure DevOps and lead Azure DevOps/GitHub migrations or coexistence strategies
• Define branching, release, and versioning strategies with development teams
• Build integrations between GitHub and enterprise systems such as Entra ID, ServiceNow/ITSM, Azure Monitor, Teams, and security tooling
• Troubleshoot pipeline failures, runner issues, and platform incidents; act as escalation point for GitHub-related production issues
• Develop scripts and internal tooling using GitHub REST and GraphQL APIs
• Evaluate and pilot AI-enabled development capabilities, including Copilot, AI agents, and MCP services, with appropriate guardrails
• Maintain documentation, runbooks, architecture decision records, and developer onboarding guides
• Participate in Agile ceremonies and collaborate with architects, security engineers, and business stakeholders

Senior DevOps Engineer

Administrative Assistant

• Document customer information into systems
• Update case fields
• Create accounts, services, and approvals
• Assist with customer service needs
• Record data by filing and scanning
• Perform spreadsheet work through Microsoft Excel
• Support the quoting team in crafting proposals
• Answer telephones to direct calls or respond to inquiries
• Schedule appointments
• Analyze trends and service levels
• Work on assigned projects
• Maintain full attention to detail
• Collaborate with the team to ensure customer satisfaction and system accuracy and integrity

Sales Administrative Assistant – Temp

Director

• Maintain active oversight of open claims and incident reports
• Drive regular communication with carrier claims departments and adjusters
• Communicate significant claim developments to Negley management and underwriting personnel
• Review open files and challenge claim handling when appropriate
• Identify issues requiring escalation
• Maintain visibility into claim status, litigation strategy, reserves, settlement activity, coverage concerns, and emerging loss trends
• Serve as Negley's primary claims liaison with carrier partners, brokers, insureds, defense counsel, and other stakeholders
• Translate claims intelligence into stronger underwriting decisions, improved account management, better service, and enhanced portfolio performance
• Develop and implement strategic plans and policies for claims operations
• Provide leadership and guidance to claims managers and teams
• Oversee complex claims cases and ensure resolution aligns with company standards and regulatory requirements
• Monitor claims metrics, identify trends, assess performance, and recommend process improvements
• Collaborate with underwriting and risk management teams
• Manage department budgets, resources, and staffing
• Ensure compliance with state and federal claims regulations
• Build and maintain relationships with reinsurers, legal teams, and external vendors

Senior DevOps Engineer

Sales Administrative Assistant – Temp

Claims Director – Professional Liability