CTCA

Technician

• Handle coverage for the Scottsdale and North Phoenix Outpatient Care Centers
• Accurately perform a variety of routine and complex laboratory tests
• Report laboratory results within expected turnaround times to support optimal patient outcomes
• Perform assigned equipment maintenance, calibration, and quality control testing
• Transport and process specimens for in-house and send-out testing for reference laboratories
• Perform phlebotomy
• Answer telephone calls and review pending logs
• Cover other Outpatient Clinics as needed

Medical Laboratory Technician

Referral Specialist

• Serve as the first point of contact and primary contact for referrals initiated by medical professionals
• Build and maintain relationships with physicians and physician office representatives
• Create an expedited path for patients through financial, scheduling, and treatment phases
• Partner with Empowerment, Business Services, Finance, Clinical/Hospital Operations, Clinical Staff, and Physician Relations
• Manage the referral process
• Own engagement and referral growth for internal and contracted medical staff
• Manage a portfolio of physician contacts outside designated geographies activated by Physician Relations field staff
• Build and maintain referral relationships
• Drive physician satisfaction and referral growth