DAWAR CONSULTING INC

Analyst

• Serve as the primary point of contact for contract-related questions, amendments, purchase orders, vendor classification, and invoicing issues
• Review business requests and determine whether they qualify for self-service contract processing or require full-service contract management
• Process and manage market research and data purchase contracts in accordance with vendor Master Service Agreements, data privacy requirements, and acceptable-use policies
• Process self-service contract requests and coordinate full-service requests through MyBuy and Navigator
• Manage contract intake, workflow progression, approvals, execution, amendments, and related documentation
• Support US Market Research and Patient Support Program (MAP) activities in accordance with applicable requirements
• Manage Purchase Orders, including creation, issuance, tracking, and maintenance
• Partner with Finance to ensure PO structures support complex market research and data purchase agreements, accurate reporting, and FACT coding
• Coordinate with vendors, internal stakeholders, and Accounts Payable to resolve invoice discrepancies and support timely payments
• Monitor contract workflows, identify delays or issues, and coordinate resolution with stakeholders or IT
• Support continuous improvement of contracting processes, templates, and operational practices
• Develop and deliver training and educational sessions for business stakeholders on contracting procedures and MyBuy
• Partner with Commercial Contract Specialists and other procurement/contract teams to improve operational efficiency and standardization
• Maintain accurate contract and procurement records while ensuring adherence to established procedures and compliance requirements

Commercial Contracts Analyst

General

• Manage customer inquiries and orders from initiation through delivery via phone and email
• Process order changes, replacements, returns, credits, and debits
• Troubleshoot issues related to pricing, invoicing, products, and logistics
• Track and analyze customer/order trends and proactively resolve issues
• Coordinate product promotions, process changes, and marketing initiatives
• Partner with internal and external stakeholders to resolve customer issues and improve service
• Identify process improvements and support quality objectives
• Provide reporting, specialized support, and assistance with special projects

Order Fulfillment Specialist

Quality Specialist

• Compile and organize quality data and metrics to support Quarterly Executive Management Reviews
• Develop professional PowerPoint presentations using input and data from global business and Quality stakeholders
• Coordinate and manage inputs, timelines, and deliverables from cross-functional contributors
• Collaborate with global Quality teams to ensure timely and accurate completion of Management Review deliverables
• Review Quality System reports, dashboards, and metrics in Veeva QMS to support executive-level reporting and presentations
• Analyze and summarize quality trends and data for management review discussions
• Provide general support for QMS processes, including Deviation Management, CAPA, Document Control, and Change Control
• Track action items and follow up with stakeholders as needed
• Support continuous improvement and other Quality Systems activities as assigned

Quality Systems Specialist III

Administration

• Manage contract workflows from initiation through drafting, review, execution, and signature
• Track contract milestones, payment triggers, renewals, and required documentation
• Coordinate contract drafts and updates with internal teams and external partners, primarily through email
• Partner with Salesforce, Business Development, and other internal stakeholders to resolve contract workflow issues and support complex agreements
• Maintain accurate contract records and update systems throughout the contract lifecycle
• Review contract pricing and margins, compare terms across agreements, and identify discrepancies or errors
• Support contract scoping, negotiations, execution, and process improvements
• Streamline contract generation and lifecycle processes using Conga CPQ and CLM
• Manage multiple priorities, proactively follow up on outstanding items, and keep contracts moving through the pipeline

Commercial Contracts Analyst

Order Fulfillment Specialist

Quality Systems Specialist III

Contracts Administrator